• Support and evolve the SMILE application platform • Develop and maintain SMILE application components using ESQL-C • Maintain Bash and POSIX shell scripts on Red Hat Linux and HP-UX • Act as backup to Lead Informix DBA and Red Hat Linux system administrator • Assist with Informix performance tuning, backups, recovery, and administration • Support migrations and modernization initiatives • Maintain source code using Subversion or similar SCM tools • Collaborate with Enterprise infrastructure teams

• Design and develop high-performance networking features for enterprise-grade appliances • Work on open-source data plane / fast path stacks (VPP, DPDK) • Lead technical initiatives and mentor team members • Own features end-to-end, delivering independently and at scale • Collaborate cross-functionally and promote knowledge sharing • Communicate architecture decisions and design trade-offs effectively, including at senior levels • Manage competing priorities with urgency, accountability, and strong ownership

• Lead the technical takeover of new products. • Conduct thorough audits of codebase, infrastructure, and data layers to identify paths for architectural evolution. • Define technical roadmaps, ensuring decisions are driven by business value and cost efficiency. • Drive the end-to-end implementation of adoption plans. • Guide the team through the migration and stabilization process until the product reaches a sustainable, low-maintenance state. • Lead by example by contributing code to the most critical or high-risk components (approx. 35-40% of your time). • Drive the transition of services into our standard tech stack: GCP, GKE, Go/Java, SaaS-based storages, and reliable CI/CD processes. • Modernize and unify observability and alerting across the portfolio. • Use metrics to track the cost of support versus product revenue. • Provide the technical data necessary to support decisions regarding further investment. • Facilitate regular communication across the team to ensure cohesion and progress. • Lead team development through 1:1s, feedback, and performance reviews. • Hire and onboard team members, contributing to team composition and growth.

• Build and maintain internal tooling that improves Marketing and Sales velocity • Own the end-to-end GTM systems stack, ensuring reliability, observability, and clean data flows • Integrate product events into HubSpot and/or Salesforce to power segmentation, scoring, and automation • Manage ongoing data sync between BigQuery (warehouse) and CRM systems • Implement lifecycle automation to support lead/customer journeys and drive conversion and retention • Build event- and webhook-driven automations across GTM workflows (routing, enrichment, attribution) • Partner with Engineering/Product to define and maintain high-quality product event instrumentation • Develop reporting foundations that connect product usage, lifecycle stage, and revenue outcomes • Continuously improve GTM infrastructure to reduce manual work and eliminate operational friction