We give people freedom to connect and thrive in a taller, faster, smarter world.
Senior Manager – Employee Experience Process Design
Location
Portugal
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Senior Manager – Employee Experience Process Design
Otis Elevator Co.
• Lead the review and redesign of core HR processes (e.g., onboarding, offboarding, job changes, leave management) with a focus on experience, efficiency, and compliance. • Translate business needs into HR operational requirements, ensuring processes are fit-for-purpose and future-ready. • Partner with HR Operations, HR Technology, and Business stakeholders to co-create and implement process improvements. • Facilitate workshops and design sessions to gather insights, map pain points, and prototype new process flows. • Define and maintain process documentation, including workflows, SOPs, and service delivery models. • Monitor process performance and identify opportunities for continuous improvement, standardization and optimization of HR processes and systems, and work them from design to implementation. • Ensure alignment with global HR strategy, compliance standards, and digital transformation initiatives. • Act as a thought leader in HR service design, bringing in external benchmarks and innovative practices. • Put the colleague experience as priority in delivery of HR services and technology implementations. • Monitor process adoption and maturity levels for key service management topics. • Utilize continuous improvement (OPXL) principles, processes and tools to identify, define & implement systemic improvements that promote and sustain the overall business strategies for HR Ops & Tech
Job Requirements
- Proven experience in HR process design, HR operations, or HR transformation roles.
- Strong understanding of end-to-end HR lifecycle processes and service delivery models.
- Demonstrated ability to work with senior stakeholders and influence across functions.
- Experience with process mapping tools (e.g., Visio, Miro, Lucidchart) and HR systems (e.g., Workday, SAP SuccessFactors, ServiceNow HRSD).
- Excellent communication, facilitation, and stakeholder management skills.
- Analytical mindset with the ability to interpret data and drive decisions.
- Experience in agile environments or familiarity with design thinking is a plus.
Benefits
- Professional development opportunities
- Employee Scholar Program
Related Guides
Related Categories
Related Job Pages
More Product Designer Jobs
Senior Product Designer California - Pleasanton Design & User Experience – Design & User Experience - NA / Full-Time / Remote Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role As a Senior Product Designer at Veeva, you’ll play a key role in designing the future of our CRM product suite. We are looking for seasoned Product Designers that are excited to own their projects end-to-end. You will serve a vital role here: from creating the vision for new features to crafting and finishing every detail in the product. We appreciate designers who think deeply, speak clearly, love collaboration and feedback. This is an incredible opportunity to design products that will impact millions of lives. Your work will be used by the largest global pharmaceutical and biotech companies to bring their medicine, treatments, and products to the doctors and patients who need them. What You'll Do - Understand the business goals of Veeva CRM. Collaborate with Product Management and Engineering to identify the vision and requirements - Solve user problems; define components and patterns - Drive the design vision and strategy for your product area; collaborate with Design and Product Leadership - Execute at every stage of the design lifecycle - Work cross-functionally with Product and Engineering partners to represent the design team and give feedback in planning and product channels Requirements - 5+ years of product design experience with mobile and web products - Extensive experience in a senior individual contributor role, on a Product Design team for desktop or mobile - An outstanding portfolio, showcasing a foundation in Typography, Interaction, Visual Design, and Ideation - You enjoy designing end-to-end experiences, including UX and Visual Design - Experience working and collaborating with diverse teams in a dynamic, rapid growth environment - Experience partnering with Product Managers to develop the strategy and rationale for features - Experience with prototyping to explore and convey design solutions - A strong belief in user-centered design principles - The ability to work independently to troubleshoot technical and process-related issues - You’re a go-getter, self-sufficient, and seek out answers to your questions - You’re quick, you work fast, and thrive in a high-pressure environment - Amazing time management skills, with prior experience in a time-sensitive development environment - Excellent written and verbal communication skills - All applicants must have an online portfolio accompanying their resume/cv Nice to Have - Experience working with design systems - Experience with Life Science or Sales & Marketing applications Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program Compensation - Base pay: $100,000 - $200,00 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
UX Designer
Smoking Gun Interactive Inc.A games studio led by industry veterans delivering high-quality titles with some of the biggest brands. #Gaming #SGI
• Create wireframes, prototypes, and visual designs that communicate the user experience and functionality of our games • Design and iterate on game mechanics, player flows, and user interfaces • Conduct user research to understand player’s needs and preferences • Continuously iterate on designs based on user feedback and data-driven insights • Work closely with game developers to ensure the user experience is implemented to a high standard • Collaborate with product managers and stakeholders to understand business goals and player feedback • Help establish and maintain design standards for the studio • Stay up-to-date with industry trends, new technologies, and emerging design patterns
Senior Product Designer – UX, UI
EMIL GroupCloudnative SaaS insurance technology to manage existing portfolios more efficiently and to quickly launch new products
• You are responsible for the end-to-end design of complex B2B SaaS workflows and take full ownership of our product’s UX, usability, and visual form. • Your goal: make configuration-heavy tools intuitive, consistent, and effective. • You continuously validate user needs through interviews, usability tests, and prototypes — before development begins. • You design complex user flows, wireframes, and a scalable information architecture for data-intensive interfaces (e.g., claims handling, workflow builders, admin panels). • You create high-fidelity mockups and prototypes and actively evolve our design system.
• Own discovery and design on problems that don't always come with a clear brief, from early framing through delivery and QA. • Work closely with engineers and PMs to move from a fuzzy problem to something well-reasoned and shippable. • Deliver across surfaces, GUI and CLI alike, and stay engaged through implementation, not just handoff. • Treat feedback as part of the work, not a checkpoint. Seek it out from peers, your team, and your manager, and use it to make the work better. • Take initiative in how you collaborate and push for clarity, even on projects you're not leading. • Understand the product areas you touch well enough to know when a decision has implications beyond the immediate problem. • Use AI tools where they actually help, synthesizing research, exploring directions faster, pressure-testing ideas.



