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Treasury Management Trainer
Location
Kentucky + 3 moreAll locations: Kentucky | North Carolina | Ohio | South Carolina
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Treasury Management Trainer
Park National Bank
• Design and develop training programs for Treasury Management products, services, systems, and processes, including curriculum, job aids, and supporting materials • Deliver engaging training sessions through instructor-led, virtual, and self-paced formats to support onboarding and ongoing associate development • Assess training needs by partnering with TM leadership, sales and relationship, support and operations, and product teams to identify knowledge gaps and performance improvement opportunities • Evaluate training effectiveness using feedback, assessments, and performance metrics, making enhancements to continuously improve learning outcomes • Maintain and update training content to reflect changes in products, systems, regulatory requirements, and business processes • Support new product launches and system implementations by developing and delivering targeted training programs and resources • Serve as a subject matter resource on Treasury Management products and processes, providing guidance and support to associates as needed • Promote knowledge retention and application through reinforcement strategies such as follow-up sessions, coaching, and reference materials • Collaborate with cross-functional teams, including Product, Operations, Compliance, and Risk, to ensure training content is accurate, relevant, and aligned with business objectives • Leverage learning technologies and tools to enhance delivery, track participation, and measure training effectiveness • Ensure training aligns with regulatory and compliance standards, reinforcing risk awareness and adherence to internal policies • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks • Deliver a consistent, high level of service within our Serving More standards
Job Requirements
- 4-6 Years Experience in banking, learning & development, or education
- At a minimum employees must obtain a High School Diploma or equivalent. A Bachelor’s Degree in education, communication, business-related field, or equivalent relevant work experience is preferred.
- Preferred License/Certification Certification in Instructional Design or Curriculum development, preferred.
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Leadership/Management Skills
Benefits
- Sponsorship not available
- Ability to build collaborative relationships
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