• Perform deep AR management — working aged accounts, identifying patterns, and resolving complex claims • Lead denial resolution — root cause analysis, appeal writing, payer follow-up, and trend identification • Review and resolve charge entry issues that require coding knowledge or payer-specific expertise • Handle complex billing issues escalated by Champions or identified through dashboard review • Work assigned tasks within the direction and prioritization of the Client Champion • Flag systemic patterns observed during specialist work back to the Champion • Contribute to building new lanes when recurring issues reveal a process gap • Support high-touch client periods — new payer onboarding, system transitions, inherited backlogs • Provide coverage support when a Champion's capacity is at its limit • Maintain and deepen sub-specialty expertise in assigned areas • Contribute to policy and procedure documentation in areas of specialty • Participate in Client Champion team meetings to share specialist insights • Stay current on payer policy changes, coding updates, and denial trends in areas of focus

• Partner with other members of Modaxo’s M&A practice to identify, evaluate, and execute transactions, strategic investments, joint ventures, and other transactions across all lines of business. • Conduct all transaction-related financial modeling and valuation analysis. • Coordinate internal teams to perform all confirmatory due diligence work. • Act as the primary point of contact for the target company throughout the transaction close process. • Work closely with third-party advisors and internal stakeholders across various business groups by being the “quarterback” on transactions. • Evaluate all new transaction opportunities, prepare investment briefing memos, and present quality acquisition candidates to Modaxo’s investment committee to facilitate decision making processes. • Proactively engage business owners to gauge interest in a prospective transaction. • Actively manage pipeline of acquisition targets to ensure consistent deal flow and align on priorities.

• Define and lead the end-to-end Organizational Change Management (OCM) strategy aligned to transformation objectives and business outcomes • Operate independently to assess change needs, identify risks, and recommend clear, actionable solutions without requiring detailed direction • Partner with transformation leads, business sponsors, and technology teams to ensure alignment, readiness, and sustained adoption • Ask thoughtful, probing questions to uncover root causes, challenge assumptions, and shape more effective change strategies • Translate complex, ambiguous information into clear narratives, stakeholder messaging, and actionable plans • Conduct change impact and readiness assessments and convert insights into targeted change interventions • Design and execute integrated OCM plans including communications, engagement, training, and resistance management • Drive adoption through structured engagement approaches, including leadership alignment, sponsor activation, and change champion networks • Establish and apply scalable OCM frameworks, tools, and templates to ensure consistency across initiatives • Monitor adoption, sentiment, and risk indicators; adjust strategies based on data and stakeholder feedback • Embed OCM into program governance and proactively manage risks that could impact adoption

• Responsible for maintaining and improving existing provider relationships through communication, support, analysis, problem solving, and education • Works directly with providers to ensure they are educated on all policies and procedures in a professional manner • Collaborates with stakeholders to meet existing and newly identified needs • Maintains a comprehensive provider contact database • Builds relationships with Clinical Centers of Excellence for support • Assists with incoming inquiries and addresses provider grievances • Supports the secure exchange and management of provider enrollment documentation • Assists with ensuring providers are compliant with program requirements • Provides education and guidance to providers on required metrics and programs • Takes ownership of provider’s recruitment, enrollment, and participation experience • Ensures provider records are updated timely and accurately