• Lead and manage all logistics and responsible for supporting educational delivery and quality including but not limited to: Airport meet & greet (when transfer is included); facilitate hotel check-in and registration. • Reconfirm vendors & included activities (instructors, local guides, coach, restaurants, etc.). • Conduct Orientation and Farewell Briefings and Daily Wrap-up Briefings Listening Device Management. • Accompany participants to all scheduled program activities and be available 24-7. • Enhance “free time” opportunities through providing suggestions and organize group dining opportunities. • Liaise with local guides and instructors to ensure content is presented in a clear and relevant manner and to drive Q&A and educational impact with participants. • Disbursement of payment to vendors (including tips) and manage program budget. • Anticipate and resolve program issues on site. Issues to include participant attitude, mobility concerns, dietary restrictions, vendor cancellations, missed activities, weather events. This should be done in close liaison with Road Scholar. • Follow established emergency procedures and elevate issues to Road Scholar as necessary. • Adhere to Road Scholar branding guidelines regarding use of Road Scholar apparel & signage.

• Lead technical scoping for linear infrastructure projects, including identification of appropriate NEPA pathways (CATEX, EA) and associated permitting requirements • Develop detailed scopes of work, level-of-effort estimates, and technical assumptions, ensuring alignment with regulatory requirements and project constraints • Evaluate project risks, constraints, and unknowns, and incorporate them into pricing, schedule assumptions, and execution strategy • Coordinate with technical teams (biological, cultural, permitting, GIS) to develop comprehensive and defensible project approaches • Contribute to technical narratives, regulatory strategies, and scoping documentation in support of project planning and client engagements • Participate in client and internal discussions, including scoping calls, to advise on project approach, regulatory considerations, and level of effort • Support NEPA reviews and technical deliverables as needed, providing subject-matter expertise across environmental review processes • Provide technical input during execution to ensure alignment with original scoping assumptions and regulatory approach • Advise teams on regulatory complexity, feasibility, and project approach for new opportunities

• The Call Coaching Adviser/Analyst is responsible for improving new patient call conversions by coaching front office teams on effective, patient-centric call handling. • The role involves monitoring and reviewing inbound calls, providing actionable feedback, and delivering tailored coaching to enhance patient engagement and appointment scheduling. • Additionally, the adviser supports the call review team through regular reporting and performance analysis, offering insights to improve call processes. • Main Goals: Coach front office teams to improve call handling and new patient conversion rates through patient-centric interactions. • Monitor calls, analyze trends, provide feedback, and identify improvement areas. • Assist in bi-weekly/monthly call reviews, providing insights and reports on new patient call activities within given deadlines while maintaining standards and accuracy of outputs. • Develop strategies to meet client goals and improve call handling and patient engagement. • Stay updated on best practices and innovative training, and call strategies.

• Prepare detailed and accurate cost estimates for mechanical systems in construction projects. • Review project plans and specifications to determine the scope of work and required materials. • Collaborate with project teams to develop comprehensive cost management plans. • Analyze project requirements and provide value engineering options. • Perform cost risk analysis and provide input into value engineering. • Communicate and collaborate with clients, contractors, and other stakeholders. • Utilize industry-specific estimating software and tools to prepare estimates. • Provide estimating advice, guidance, and analysis to project stakeholders. • Maintain up-to-date knowledge of industry-specific estimating processes and methodologies. • Prepare formal estimating reports, including quantity, cost, escalation, and other assumptions and clarifications. • Assist in the development of estimating standards and best practices.