• The Call Coaching Adviser/Analyst is responsible for improving new patient call conversions by coaching front office teams on effective, patient-centric call handling. • The role involves monitoring and reviewing inbound calls, providing actionable feedback, and delivering tailored coaching to enhance patient engagement and appointment scheduling. • Additionally, the adviser supports the call review team through regular reporting and performance analysis, offering insights to improve call processes. • Main Goals: Coach front office teams to improve call handling and new patient conversion rates through patient-centric interactions. • Monitor calls, analyze trends, provide feedback, and identify improvement areas. • Assist in bi-weekly/monthly call reviews, providing insights and reports on new patient call activities within given deadlines while maintaining standards and accuracy of outputs. • Develop strategies to meet client goals and improve call handling and patient engagement. • Stay updated on best practices and innovative training, and call strategies.

• Prepare detailed and accurate cost estimates for mechanical systems in construction projects. • Review project plans and specifications to determine the scope of work and required materials. • Collaborate with project teams to develop comprehensive cost management plans. • Analyze project requirements and provide value engineering options. • Perform cost risk analysis and provide input into value engineering. • Communicate and collaborate with clients, contractors, and other stakeholders. • Utilize industry-specific estimating software and tools to prepare estimates. • Provide estimating advice, guidance, and analysis to project stakeholders. • Maintain up-to-date knowledge of industry-specific estimating processes and methodologies. • Prepare formal estimating reports, including quantity, cost, escalation, and other assumptions and clarifications. • Assist in the development of estimating standards and best practices.

• Prepare detailed and accurate cost estimates for mechanical systems in construction projects. • Review project plans and specifications to determine the scope of work and required materials. • Collaborate with project teams to develop comprehensive cost management plans. • Analyze project requirements and provide value engineering options. • Perform cost risk analysis and provide input into value engineering. • Communicate and collaborate with clients, contractors, and other stakeholders. • Utilize industry-specific estimating software and tools to prepare estimates. • Provide estimating advice, guidance, and analysis to project stakeholders. • Maintain up-to-date knowledge of industry-specific estimating processes and methodologies.

• Prepare detailed and accurate cost estimates for mechanical systems in construction projects. • Review project plans and specifications to determine the scope of work and required materials. • Collaborate with project teams to develop comprehensive cost management plans. • Analyze project requirements and provide value engineering options. • Perform cost risk analysis and provide input into value engineering. • Communicate and collaborate with clients, contractors, and other stakeholders. • Utilize industry-specific estimating software and tools to prepare estimates. • Provide estimating advice, guidance, and analysis to project stakeholders. • Maintain up-to-date knowledge of industry-specific estimating processes and methodologies. • Prepare formal estimating reports, including quantity, cost, escalation, and other assumptions and clarifications. • Assist in the development of estimating standards and best practices.