The not-for-profit world leader in educational travel for older adults.
Group Leader – Hiking the Adirondacks
Location
New York
Posted
3 days ago
Salary
$15 - $23 / hour
Seniority
Senior
Job Description
Group Leader – Hiking the Adirondacks
Road Scholar
• Lead and manage all logistics and responsible for supporting educational delivery and quality including but not limited to: Airport meet & greet (when transfer is included); facilitate hotel check-in and registration. • Reconfirm vendors & included activities (instructors, local guides, coach, restaurants, etc.). • Conduct Orientation and Farewell Briefings and Daily Wrap-up Briefings Listening Device Management. • Accompany participants to all scheduled program activities and be available 24-7. • Enhance “free time” opportunities through providing suggestions and organize group dining opportunities. • Liaise with local guides and instructors to ensure content is presented in a clear and relevant manner and to drive Q&A and educational impact with participants. • Disbursement of payment to vendors (including tips) and manage program budget. • Anticipate and resolve program issues on site. Issues to include participant attitude, mobility concerns, dietary restrictions, vendor cancellations, missed activities, weather events. This should be done in close liaison with Road Scholar. • Follow established emergency procedures and elevate issues to Road Scholar as necessary. • Adhere to Road Scholar branding guidelines regarding use of Road Scholar apparel & signage.
Job Requirements
- CTP Certificate for Group Leaders required or extensive professional tourism experience
- Group leadership experience in an educational and/or travel program environment; prior Elderhostel/Road Scholar experience preferred as well as experience working with individuals 55+ and handling different levels of physical ability preferred
- Bachelor’s degree or relevant experience strongly preferred
- Preferably lives in the program destination/region or has an intimate knowledge of the destination
- Strong leadership skills to build group cohesion.
- Sets clear expectations to participants
- Excellent organizational, problem-solving
- Strong communication skills and excellent command of English
- Ability to work with a team and collaborate and share best practices
- Should be capable of operating basic AV functions (setting up laptop/projector for lectures)
- Have access to reliable cell phone, capable of texting and/or emails.
- Interested candidates must have hiking experience and be able to hike with participants in all three groups.
- Kayaking experience for 23151 is preferred but not required.
- Group Leader will also need a valid drivers’ license. May need to drive a van for some of the activities on the program.
Benefits
- Insurance will be provided by Garnet Hill Lodge
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