• Achieve top-line sales targets based on division and local market goals & objectives through selling DEWALT PTE, HTAS, STANLEY, LENOX, IRWIN, BOSTITCH, PORTERCABLE brands to our end-user customer base. • Establish, develop, and maintain key relationships with end-user partners through product and services solutions as well as management of CORE and other SBD user contracts and programs for user responsibilities. • Teach and mentor your local market team on the process of End User development: who to contact (trade associations, safety personnel, engineers, quality managers, general managers, line supervisors, chief mechanics, purchasing, etc.), how they execute the purchasing process (central and facility), and how to align their efforts with the local market teams, product managers, local distributors, and service centers. • Partner with Channel Marketing to implement and coordinate marketing initiatives. • Maintain and use SalesForce.com as a CRM and Planning tool. Communicate successes and failures in a timely fashion to develop a more streamlined process and future for success with key accounts and opportunities.

• Achieve top-line sales targets based on division and local market goals & objectives through selling DEWALT PTE, HTAS, STANLEY, LENOX, IRWIN, BOSTITCH, PORTERCABLE brands to our end-user customer base • Establish, develop, and maintain key relationships with end-user partners through product and services solutions • Teach and mentor your local market team on the process of End User development • Partner with Channel Marketing to implement and coordinate marketing initiatives • Maintain and use SalesForce.com as a CRM and Planning tool

• Early-Stage Risk Intervention: Monitor and review loans flagged for delinquency, performance issues, or borrower distress. • Partner with Relationship Managers to evaluate borrower circumstances and identify potential resolution paths. • Conduct borrower outreach to gather updated financial and project information. • Loss Mitigation Strategy Execution: Evaluate potential solutions including loan payment plans, short-term forbearance, loan extensions, partial paydowns, exit strategy adjustments. • Recommend appropriate mitigation strategies aligned with company risk guidelines. • Maintain professional communication with borrowers regarding delinquent accounts and mitigation options. • Document borrower interactions and action plans within servicing systems. • Portfolio Monitoring: Track the status of all active mitigation cases. • Ensure follow-up actions and deadlines are met. • Maintain accurate records and reporting related to mitigation efforts. • Internal Coordination: Collaborate with Servicing, Relationship Managers, Legal, and Special Assets teams when necessary. • Escalate cases that cannot be resolved through mitigation to the appropriate internal stakeholders. • Process Improvement & Innovation: Continuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experience. Leverage available technology and AI-powered tools to streamline administrative tasks, improve communication, and support decision-making.

• Process loans from set-up through closing in an organized and timely manner • Assist with Post-closing issues • Coordinate mortgage settlements with borrower, legal, and title • Review document checklists to ensure completeness and accuracy • Review title, legal, and settlement documents • Build relationships with borrowers and deliver a high level of customer service • Communicate with transaction stakeholders • Maintain an individual pipeline of loans