• Assist senior staff with account stewardship through management of cross-functional projects • Coordinate subject matter experts, technical staff, vendors/partners, client teams, and others for efficient operation and delivery of projects • Support the development of strategic and tactical recommendations for Avalere clients • Manage short- and long-term deliverables • Collaborate and bridge work between practices, becoming a recognized resource within the firm and to clients • Develop and maintain a professional level of knowledge regarding Avalere’s services and products

• Enrolling Insurances for EFT's • Working with contracting and credentialing to ensure proper channels for communication and payment from Insurance companies • Working and managing Clearinghouse for claims • Special projects and assisting with AR and Claims

• Assist with supervising the coding team • Participate in daily coding • Help with Client and internal Revenue Cycle requests • Play a key role in reviewing and analyzing medical billing and coding for processing • Accurately code ambulatory surgical procedures for reimbursement • Interface with Clients and internal Revenue Cycle teams daily to assist with requests, questions, information, etc. • Assist Coding Manager in client management, including emails, phone calls, and video meetings with client staff as well as physicians • Assist Coding Manager related to denial management and coding reviews with clients to help drive client education and satisfaction • Help support Coding leadership in addressing and managing client escalations and concerns • Reviewing production coders work for quality • Provide clear, concise, and compliant written feedback to coders • Identify coder and/or documentation deficiencies and communicate them to the management team as needed • Participate in production coding daily as defined by management, based on department needs • Supports the importance of accurate, complete and consistent coding practices for the production of quality healthcare data. • Adheres to the ICD-9/ICD-10 coding conventions, official coding guidelines approved by CPT, AMA, AAOS, and CCI. • Uses skills and knowledge of the currently mandated coding and classification systems, and official resources to select the appropriate diagnostic and procedural codes. • Assigns and reports the codes that are clearly supported by documentation in the health record. • Consults physicians for clarification and additional documentation prior to code assignment when there is conflicting or ambiguous data in the health record. • Strives for the optimal payment to which the facility is legally entitled. • Assists and educates physicians and other clinicians by advocating proper documentation practices. • Maintains and continually enhances coding skills. • Coders need to be aware of changes in codes, guidelines, and regulations. • Required to maintain 90% or above coding accuracy average. • Provides coding coverage based on client needs and capacity daily

• Manage active property files from signed contract through to settlement. • Monitor and track finance approval deadlines, building and pest inspection dates, and all key settlement milestones. • Ensure all required actions are completed accurately and on time, with no file falling through the cracks. • Confidently communicate with Australian-based third parties including building inspectors, real estate agents, mortgage brokers, solicitors, and property managers. • Coordinate appointments, confirm key information, and proactively progress files through each stage of the settlement process. • Follow up on outstanding items and escalate delays appropriately. • Act as a key point of contact for clients throughout the settlement journey. • Provide timely, proactive updates at each stage of the process. • Deliver a professional and high-quality client experience from contract to keys. • Maintain accurate client records, file notes, and task updates across Monday.com and Agent Hub. • Keep settlement progress boards, task management systems, and operational trackers current and well-organized at all times. • Ensure data integrity across all active files and records. • Prepare and issue client invoices at key stages of the settlement journey. • Monitor outstanding payments and follow up where necessary. • Maintain accurate records of payment statuses across all active files. • Provide structured daily updates and end-of-day summaries through Microsoft Teams and internal business systems. • Deliver clear settlement milestone reporting to ensure full visibility across all active matters. • Assist with refining and improving settlement-specific workflows, templates, and documentation. • Support CRM and task management improvements directly related to the settlements process as the business scales.