• Responsible for the launch of Ionis’s first wholly owned commercial product within their respective territory • Build, maintain, and leverage networks and relationships in the local healthcare system • Develop and execute effective business plans to meet customer and Ionis goals • Serve as a cross-functional teammate, building trust and collaborating with a diverse team • Educate HCPs and office staff to raise FCS disease state awareness • Create a positive prescribing experience through value-added resourcing • Participate in conferences and other scientific meetings to educate HCPs on FCS • Execute brand strategic plans by developing customer-focused territory strategic account plans • Adjust strategies to meet business goals in an assigned region

• The Clinical Account Specialist (CAS) is a field-based role responsible for the launch of Ionis’s first wholly owned commercial product within their respective territory • Understand the unique objectives and needs of each customer in their pursuit of improved patient outcomes • Achieve this by building, maintaining, and leveraging networks and relationships in the local healthcare system to develop and execute effective business plans to meet customer and Ionis goals • Serve as a cross-functional teammate: building trust and collaborating with a diverse team of people with deep functional and therapeutic area expertise • Educate HCPs and office staff to raise FCS disease state awareness • Create positive prescribing experience through value added resourcing and HCP/patient support materials and programs • Participate in conferences, congresses, and other scientific meetings to educate HCPs on FCS disease state and treatment • Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales & marketing strategy • Understand local referral networks, including primary treaters, secondary treaters, and referral patterns for FCS patients • Identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy • Execute the brand strategic plans by developing and executing customer focused territory strategic account plans to maximize business opportunities and customer satisfaction • Partner with cross-functional teammates to understand and address the unique needs of their customers.

• Initiate conversations with potential clients and respond to inbound inquiries. • Understand each client’s unique goals, challenges, and decision-making process. • Recommend tailored financial solutions based on client input and available data. • Guide clients through onboarding, product selection, and service implementation. • Maintain regular contact with clients to support retention and satisfaction. • Communicate insights and client feedback to internal teams to help improve offerings.

• Identify potential clients and assess their goals, challenges, and needs. • Build lasting partnerships with decision-makers and key stakeholders. • Stay current on trends, tools, and developments that may impact client strategies. • Communicate with clients via phone, email, video calls, and other professional platforms. • Recommend personalized financial solutions and services based on client needs. • Act as a trusted resource by providing a seamless onboarding process and ongoing support. • Collaborate with internal teams to continuously improve client experience.