
SMA Support Services
Remote Jobs
Empowering Growth, Streamlining Success – Your Home Services BPO Partner
6 Jobs
Social Media and Brand Engagement Specialist
SMA Support ServicesEmpowering Growth, Streamlining Success – Your Home Services BPO Partner
• Manage social media for the company and the owner's individual page (IG,FB, Linkedin, etc) • The core posting and engagement work — content calendar, scheduling, and responding to DMs and comments across Company's IG/FB/LinkedIn, owner's personal LinkedIns, and the joint IG page. • Before-and-after content production - getting raw photos and short clips from every job, then editing them into reels, carousels, and LinkedIn posts. • Personal brand content for the owners on LinkedIn — ghost-writing thought leadership posts, customer story posts, behind-the-scenes of running the business, employee spotlights. • Review and reputation management — chasing Google reviews after every completed job, responding to all reviews, managing Yelp/Next Door pages and review • Light reporting — a simple weekly recap of what posted, what performed, what's coming next
Senior Client Support Specialist
SMA Support ServicesEmpowering Growth, Streamlining Success – Your Home Services BPO Partner
• Provide client support • Address client inquiries and issues in a timely manner • Collaborate with internal teams to escalate complex issues
Technical Virtual Assistant - AI & AWS
SMA Support ServicesEmpowering Growth, Streamlining Success – Your Home Services BPO Partner
Qualifications Experience with machine learning or AI model training. - Familiarity with YOLO for computer vision tasks. - Hands-on experience with Label Studio or similar labeling tools. - Knowledge of ML Ops concepts and workflows. - Proven hands-on experience with AWS services (EC2, S3, IAM, etc.). - Strong Python programming skills. - Solid understanding and active use of GitHub for collaboration. - Proactive, self-motivated, and able to work independently with minimal supervision. - Excellent written and verbal communication skills. - Full stack dev knowledge is a plus. Primary Task Cloud & Infrastructure Management - Manage and monitor AWS services, including EC2, S3, IAM, and other relevant AWS tools. - Deploy, configure, and maintain cloud-based applications and environments. - Ensure cloud resources are optimized for cost, performance, and security. Development & Automation - Write, debug, and maintain Python scripts for automation, data processing, and AI workflows. - Collaborate via GitHub for version control, code reviews, and project tracking. - Assist in developing, training, and deploying AI/ML models. AI/ML & Data Handling (Preferred) - Support model training pipelines, dataset preparation, and labeling. - Use tools like Label Studio for dataset annotation. - Assist in object detection and computer vision projects, particularly with YOLO frameworks. Virtual Assistant & Coordination Tasks - Document processes, workflows, and technical guides. - Communicate effectively with team members to relay updates, clarify requirements, and track deliverables. - Provide technical support and troubleshooting for internal teams. Offer - Work-from-home setup - Long-term/full-time position - Salary offer is at 41,329.53 gross - 5,000 Client Deployment Allowance - Pay begins on day 1 of training - Benefits, such as: Enjoy benefits valued at 324,000 pesos annually - HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit - Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year. - Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account! - Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization - Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time. - Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually - Perfect Attendance - KPI Superstars - Shoutout Incentive - Referral Incentive - QA Rockstar - C3 Champions - Client Obs Incentive - Quarterly In-person Team-Buildings - Annual Company Outing - A yearly team adventure to unwind and celebrate together - Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways! - Annual Performance Review - Performance-based reviews with opportunities for pay raises. - Annual Sports Fest - Show your team spirit and compete in fun games and tournaments! - 13th-month pay - Guaranteed additional month’s salary every year. - Government-mandated benefits: - SSS - PhilHealth - PAG-IBIG - Career Advancement Opportunities
Junior Full-Stack Developer
SMA Support ServicesEmpowering Growth, Streamlining Success – Your Home Services BPO Partner
• Contribute to both frontend and backend development under the guidance of senior engineers. • Build user-facing features with React 18, TypeScript, Material-UI, React Hook Form, and TanStack Query . • Assist in developing RESTful API endpoints using Node.js/Express.js and manage secure session-based authentication. • Write and maintain database queries using Drizzle ORM and participate in schema migrations. • Help implement integrations with Stripe , SendGrid , and the OpenAI API . • Support the creation of professional PDF report generation and valuation workflow tools. • Participate in debugging, testing, and optimization to maintain high system reliability. • Collaborate in sprint planning and contribute to project documentation. • Learn architectural and DevOps best practices through mentorship and hands-on coding.
Financial Analyst
SMA Support ServicesEmpowering Growth, Streamlining Success – Your Home Services BPO Partner
• Review client profit & loss statements and normalize earnings • Calculate EBITDA, EBIT, net income, and identify appropriate add-backs • Assist with valuation assessments using internal frameworks and tools • Ensure financial analyses are accurate, clear, and client-ready • Analyze Letters of Intent (LOIs) from a financial perspective • Model transaction outcomes, including: Purchase price calculations, Earn-outs and contingent consideration, Timing and payout scenarios • Support senior advisors by translating complex deal language into clear financial outcome • Respond to buyer financial information requests prior to Quality of Earnings (QoE) • Organize and prepare financial materials for diligence review • Coordinate internally to ensure financial data is complete and consistent • Assist with preparation of financial exhibits for CIMs and presentations • Maintain internal spreadsheets and valuation tools (training provided) • Collaborate with advisors, analysts, and interns to ensure smooth deal flow
Accounting Assistant
SMA Support ServicesEmpowering Growth, Streamlining Success – Your Home Services BPO Partner
• Invoices & Data Entry (enter supplier invoices into accounting, code to jobs and maintain audit trail.) • Payroll & QuickBooks (payroll entry and bookkeeping in QuickBooks.) • Monthly Accruals & Reconciliation (month-end accruals and reconciling GL vs. job records.) • Subcontractor Pay & In-House Payroll (process subcontractor payments and payroll for in-house crews.) • Job Costing (collect, match and analyze job revenue and expenses to determine true profitability.) • Other accounting tasks to be assigned as needed.