• Perform on-site and/or support remote installations of CoolIT products. • Conduct preventative and corrective maintenance on direct liquid cooling (DLC) systems. • Read and interpret blueprints and technical drawings where required. • Provide technical support to ASP or End-User on-site technicians, including those managing Tier 3 and 4 data centers. • Offer Plumbing and HVAC consultation to internal teams (e.g., Lab Technicians, Engineers, Product Managers, Sales, Production). • Develop subject matter expertise in CoolIT’s product portfolio. • Deliver training to customers, service technicians, and internal staff (in-person or remotely). • Follow established service processes to troubleshoot and resolve issues, coordinating with Authorized Service Providers as needed. • Ensure compliance with relevant environmental, health, and safety regulations. • Complete accurate service documentation, including reports and system testing records. • Coordinate and dispatch field service visits with end-users and Authorized Service Providers. • Support the Project Engineering team by sourcing and securing accurate quotations from Authorized Service Providers.

• Perform on-site and/or support remote installations of CoolIT products. • Conduct preventative and corrective maintenance on direct liquid cooling (DLC) systems. • Read and interpret blueprints and technical drawings where required. • Provide technical support to ASP or End-User on-site technicians, including those managing Tier 3 and 4 data centers. • Offer Plumbing and HVAC consultation to internal teams (e.g., Lab Technicians, Engineers, Product Managers, Sales, Production). • Develop subject matter expertise in CoolIT’s product portfolio. • Deliver training to customers, service technicians, and internal staff (in-person or remotely). • Follow established service processes to troubleshoot and resolve issues, coordinating with Authorized Service Providers as needed. • Ensure compliance with relevant environmental, health, and safety regulations. • Complete accurate service documentation, including reports and system testing records. • Coordinate and dispatch field service visits with end-users and Authorized Service Providers. • Support the Project Engineering team by sourcing and securing accurate quotations from Authorized Service Providers.

• Perform on-site and/or support remote installations of CoolIT products. • Conduct preventative and corrective maintenance on direct liquid cooling (DLC) systems. • Read and interpret blueprints and technical drawings where required. • Provide technical support to ASP or End-User on-site technicians, including those managing Tier 3 and 4 data centers. • Offer Plumbing and HVAC consultation to internal teams (e.g., Lab Technicians, Engineers, Product Managers, Sales, Production). • Develop subject matter expertise in CoolIT’s product portfolio. • Deliver training to customers, service technicians, and internal staff (in-person or remotely). • Follow established service processes to troubleshoot and resolve issues, coordinating with Authorized Service Providers as needed. • Ensure compliance with relevant environmental, health, and safety regulations. • Complete accurate service documentation, including reports and system testing records. • Coordinate and dispatch field service visits with end-users and Authorized Service Providers. • Support the Project Engineering team by sourcing and securing accurate quotations from Authorized Service Providers.

• Ensure timely and accurate completion of Australian home loan settlements • Coordinate with lenders, solicitors, and clients to manage settlement requirements • Deliver a seamless end-to-end process