• Perform audits based on organizational priorities, including concurrent CDI workflows and retrospective auditing. • Conduct reviews that may lead to the addition, deletion, adjustment, or confirmation of diagnoses. • Initiate queries for documentation clarification to ensure the highest level of clinical accuracy. • Utilize and review AI tools and 'Human-in-the-Loop' outputs to support modern auditing processes. • Assist in creating and communicating provider and vendor education regarding trends and opportunities in compliant coding practices. • Collaborate with the CDI Manager to make recommendations that enhance coding quality goals and outcomes. • Remain current on ICD-10-CM coding guidelines, AHA Coding Clinic Guidance, and CMS Risk Adjustment guidance.

Role Description The goal of this position is to support all care teams across the region in comprehensive and targeted chart reviews -- to ultimately facilitate efficient and effective medical care for our patients. In addition, this role will partner with regional leaders, particularly the Population Health Director and Senior CIS, to indirectly support daily huddle and CDR workflow optimization. CDSs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team-based care. - Chart Reviews - Access and review HIE/EMRs to identify potential suspects based on test results, etc. - Identify the need for Medical Records requests from Blue Button and other payer data - Prepare and lead monthly Rejected Suspect Reviews - Partnership with Population Health Director on general review support - Identify and analyze opportunities for improving patient quality outcomes and cost of care - Analyze chronic condition prevalence based on patient demographics and identify opportunities for interventions - Monitor clinical documentation efforts - Other duties, as assigned Qualifications - Ease and expertise working with multiple technical systems, including Greenway, Canopy, and Excel - Ability to collaborate across multiple teams and engage in multiple perspectives to work toward a common goal - Proven experience and ability to build relationships with Providers - Proficiency in tracking down and leveraging external resources, such as hospital records, Blue Button, and payer data, to support retrospective and prospective accurate documentation - Ability to succeed in a fast-paced, ever-changing environment - Self-starter with a high degree of drive, initiative, and follow through - Ability to develop, plan, and implement short and long term goals - Exceptional interpersonal, written and verbal communication skills - Commitment to company vision - Experience in accurate and specific documentation - U.S. work authorization - Someone who embodies being “Oaky” Requirements - Radiating positive energy - Assuming good intentions - Creating an unmatched patient experience - Driving clinical excellence - Taking ownership and delivering results - Being scrappy Benefits - Collaborative and energetic culture - Fast-paced and innovative environment - Competitive benefits including paid vacation and sick time - Generous 401K match with immediate vesting - Health benefits

• Take the lead role in projects where required and take ownership of the scientific/editorial component. • Responsible for producing high-quality scientific written materials in keeping with project briefs. • Assist with editing and proofreading of text written by other team members and provide constructive feedback to aid learning and development. • The role will involve reviewing and interpreting data from preclinical and clinical research articles as the basis of creating scientific written materials in keeping with project briefs. • Remains current with medical developments and conducts literature searches to ensure delivery of accurate medical information for assigned projects. • Participate in client meetings / teleconferences and attend scientific meetings as required. • Synthesizes clinical trial data and translates relevance for the appropriate physician and consumer audiences according to client requirements for assigned projects.

Role Description We are seeking a Documentation Specialist who will be part of a collaborative and agile team that supports and builds modern, usable, and responsive applications for mission-critical health IT solutions. This person must have a background in Section 508/Accessibility Compliance. We’re looking for someone with a growth mindset who can learn the product, help in writing, and is willing to learn how to help in various ways across the team outside of documentation management. Qualifications - Bachelor’s Degree and at least 4 years in supporting project documentation activities, or 6 years of experience will satisfy education and experience requirements. - Excellent oral and written communication skills with attention to detail – background in professional, business, or government writing a plus. - Expertise in Section 508 Compliance requirements and tools, including at least 3 years of experience making complex documents into accessible PDFs that pass JAWS. - Experience working with an agile software development team. - Able to keep up with a fast-paced environment and learn new skills and topics quickly. - Must be able to communicate effectively and professionally with management, peers, and customers, as well as demonstrate sound judgment/reasoning skills. - Flexible and adaptable to change. - Organized, efficient, and able to meet deadlines. - Naturally collaborative, eager to learn, and capable of managing multiple tasks efficiently and effectively. - Expertise in Microsoft Office applications (Word, Excel, PowerPoint, SharePoint, etc.), Atlassian Confluence/Jira, Adobe Acrobat Professional. - Experience creating flow charts using Lucidchart, Visio, or similar tools, and cleaning up screenshots with tools such as Snagit. - Expertise in Atlassian Confluence – knowledge of Jira and other Agile tools. - Experience working with Federal Healthcare IT Projects, along all phases of the agile software development life cycle. - Experience with project coordination. - Knowledge of Healthcare IT/Medicare & Medicaid systems and data. Requirements - Ability to obtain a U.S. Federal Position of Trust clearance designation. - Must reside in and be able to perform work in the United States. - Must have lived in the United States for 3 of the last 5 years. Responsibilities - Thoroughly review, edit, rewrite, version, finalize, and maintain documentation that meets quality standards. - Coordinate with both peers and client on moving the documentation through the review process, tracking changes, and verifying all questions/comments are addressed before finalization. - Documentation types may include (but are not limited to) project plans, system requirements, analysis reports, code documentation, implementation plans, security plans, interface control documents, user guides, test plans and reports, white papers, Confluence pages, etc. - Ensure accuracy of document versioning and maintenance within the designated repository/collaboration site. - Act as a scribe at project/team meetings to record decisions, questions, and action items. - Create and maintain Confluence pages, including implementing reader friendly macros and assisting with assigning/tracking site permissions. - Assist with training/troubleshooting peers as it relates to documentation and Confluence/SharePoint repositories. - Test documentation for accessibility per 508 Compliance standards using Adobe, JAWS or other tools, and correct documentation errors as needed to meet WCAG 2.2 compliance. - Assist with onboarding and offboarding team members (including guiding them through the process of obtaining access to client systems). - Assist with various project management administrative duties. - Assist with set up for agile program ceremonies, scheduling meetings, and capturing high-level action items and risks. - Assist program in all process improvement activities. Proactively look for areas of improvement in processes, data gaps, and recommend solutions and enhancements. - Support Mission Assurance, CMMI compliance, and gate reviews as needed. - Create documentation, which is grammatically correct, concise, and clearly conveys the required information to End User/Customer/Management personnel. - Ensure that the grammar, format, and expression of all documentation is consistent with Softrams and client standards. Benefits - Top-tier benefits package to invest in your physical, mental, and financial health and wellness. - Opportunities to learn new skills, seize new challenges, and advance your career.