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Growing Enterprise Value Through Loyalty.
Operations Manager
Location
Colorado + 12 moreAll locations: Colorado | Connecticut | Florida | Illinois | Louisiana | Maryland | Massachusetts | Minnesota | Mississippi | Missouri | Pennsylvania | Texas | Virginia
Posted
90 days ago
Salary
0
Seniority
Senior
Job Description
Operations Manager
Kobie
• Manage the daily operational logistics of the intra-Kobie team respective to the client assigned. • Regularly evaluate the efficiency of organization procedures according to objectives and apply improvements. • Working with client services team and technology team on the implementation and tracking of client’s requirements for program success • Help maintain effective working relationships with affiliate client organization, and other members of the Kobie Team. • Coordinate with external partners and vendors to optimize program delivery and ensure seamless integration of third-party services. • Establish and maintain operational processes and procedures to ensure the efficient delivery of projects/objectives. • Identify and implement automation and optimization opportunities to streamline operations and enhance scalability. • Proactively address operational challenges and resolve issues to minimize impact on customer experience. • Support the creation and execution of client programs. • Aid with program, client, and intra-team logistics. • Support strategic vision and the sustainability of programming. • Lead program and support including facilitation, leading discussions, delivering results and success. • Build on program initiatives to drive additional impact through program results, growth, and/or creation of additional revenue impacting development. • Serve as point of contact and maintain positive and effective relationships with client, internal client team, and others as required. • Develop and implement strategic plans for loyalty rewards programs, aligned with business objectives and customer needs. • Monitor program performance metrics and KPIs to identify trends, opportunities, and areas for improvement. • Oversee the end-to-end execution of rewards programs and deliverables.
Job Requirements
- Operations experience a plus
- Strong organizational and management skills
- Excellent communication skills – written and verbal.
- Problem solving skills
- High level of curiosity
- Ability to prioritize and manage in a constantly changing environment.
- Ability to think strategically and help create the vision for the client.
- Intra-Team coordination and leadership skills
- Commitment to the mission, Kobie values, and goals of the client
- Systems Experience:
- Experience Workflow management tools /Project Tracking Software preferred
- MS Office Suite
- Enterprise application management experience
Benefits
- Flexible Time Off to recharge when needed
- Nine Company-Wide Holidays
- A diverse suite of benefits prioritizing your growth, development, and personal well-being
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HireHawkSave up to 80% on payroll with fully vetted global contractors—compliant and productive from day one.
• Manage and optimize Amazon product listings (content, images, variations) • Monitor account health, suppressions, and performance notifications • Coordinate inventory updates and resolve stranded inventory issues • Execute promotions, coupons, and pricing updates • Track performance metrics (traffic, conversion, buy box, etc.) • Collaborate with marketing, creative, and supply chain teams • Identify operational inefficiencies and propose improvements
