• Oversee site management, monitoring oversight, and clinical trial operations activities to ensure compliance with GCP, regulatory requirements, and company SOPs • Work closely with cross-functional teams and clinical sites to drive study execution, site engagement, and operational excellence across clinical trials • Lead site feasibility, selection, initiation, and greenlight activities for clinical trial sites • Develop and maintain study-specific operational plans, training materials, and monitoring documentation • Review trial progress, patient recruitment, and data quality metrics, and implement actions to support study objectives

• Assist in the conduct of clinical studies at all stages. • Prepare documents such as Standard Operating Procedures (SOPs) for the area. • Interact directly with research sites and vendors that provide services to the Clinical Research area. • Register vendors, participate in the contracting workflow, and ensure correct filing and control of these contracts in study spreadsheets and files. • Prepare and complete study tools, PowerPoint presentations, and memos. • Monitor the procurement and manufacturing process of clinical and non-clinical supplies through to correct receipt, intervening to resolve any issues. • Manage shipments and returns of study medication and materials, ensure appropriate supply at research sites, control inventory, and maintain traceability. • Keep clinical study files up to date in accordance with the Medical Sciences SOPs and applicable regulations. • Participate in meetings with internal and external stakeholders. • Monitor and ensure that payments and budgets for the clinical research area are processed on time by administrative assistants, and supervise the control and filing of this information. • Attend monitoring visits to provide general support.

Role Description The Clinical Trials Office has an outstanding opportunity for a Clinical Research Billing Specialist to join their team. Reporting to the Clinical Research Billing Manager, the Clinical Research Billing Specialist supports the clinical research mission of UW Medicine by helping ensure accurate, compliant, and timely research billing and revenue cycle operations across a complex clinical trials portfolio. This role is a key resource within the Clinical Research Budget and Billing program, partnering with billing colleagues, study teams, practice sites, and other stakeholders to translate billing grids, Epic workflows, OnCore data, and Medicare rules into practical, high-quality operations. This is an opportunity to contribute to a central clinical research operation that helps bring important new therapies to patients while protecting UW Medicine from financial, regulatory, and reputational risk. The successful candidate will thrive in a fast-paced, collaborative environment; bring strong judgment and customer service; and enjoy solving complex billing and systems questions with accuracy, care, and a service-forward mindset. Key Responsibilities - Epic Research Billing Workflows (30%) - Review research billing activity to ensure charges route according to the study billing grid and Epic charge documentation, with attention to high-dollar and aging accounts. - Resolve charge review, claim edit, “No Rules,” and other escalated research billing questions in partnership with Research Billing Coordinators and other departments. - Epic Single Business Office (SBO) Research Invoicing Workflows (30%) - Support timely generation of SBO research invoices, including reviewing and processing invoice corrections and claims of missing charges. - Process invoice payments and follow up on aging research invoices to promote timely payment and accurate revenue cycle outcomes. - OnCore Clinical Trials Management System (CTMS)/Epic Interface (20%) - Ensure accurate handoff from OnCore to Epic when studies are activated, amended, or updated through subject enrollment changes. - Perform quality control of study and enrollment records and provide clear, constructive feedback to study teams as needed. - Patient Claims Review (10%) - Respond to questions about patients’ research study participation and the relationship between study activity and patient billing. - Identify trends or complex issues in patient claims review and escalate concerns to the Team Lead or Manager when appropriate. - Medicare Rules: Application and Training (10%) - Apply independent judgment in interpreting Medicare Clinical Trials Policy requirements and UW Medicine clinical research budgeting and billing policies and procedures. - Provide accurate guidance, training, and customer service to CRBB colleagues, investigators, research staff, and practice site partners on research billing policies, procedures, and tools. Qualifications - Bachelor’s degree in science, business, healthcare administration, or a related field and at least two years of related experience, or an equivalent combination of education and experience. - Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager. Requirements - Prior experience with Epic Resolute, including hospital and/or professional billing workflows. - Demonstrated team leadership skills and the ability to make positive contributions in a collaborative, high-volume work environment. - Exceptional customer service, written communication, oral presentation, and stakeholder engagement skills. - Ability to understand, interpret, and communicate complex policy, financial, scientific, and technical information to a broad audience. - Ability to teach, mentor, prioritize, and organize work independently in a fast-paced environment. - Demonstrated skill using Microsoft Excel and Access. Preferred Qualifications - Five years of experience in healthcare and/or research billing, clinical research study coordination or management, health system operations, or related research or healthcare experience. - Experience in an academic medical setting. - Experience with Epic Research Billing and/or a clinical trials management system, preferably OnCore. - Accounting or finance experience. - Knowledge of Medicare Clinical Trials Policy and other federal, state, and institutional clinical research regulations. Benefits - Pay Range Minimum: $66,000.00 annual - Pay Range Maximum: $84,000.00 annual - For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ - Shift: First Shift (United States of America) - Temporary or Regular? This is a regular position - FTE (Full-Time Equivalent): 100.00% - Union/Bargaining Unit: Not Applicable

Role Description Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. This is a role well suited to an ambitious professional, looking for the next step in their career. As a Clinical Innovation & Informatics, Imaging Expert: - You will analyze customers’ business requirements within complex healthcare environments by applying data and workflow process knowledge to technology roadmap/enabling objectives. - You will manage customer engagements to drive measurable, sustainable improvements in clinical, operational, and financial outcomes. - You will lead and support project teams and conduct status checks with the customer to assess progress against plans and timelines to successfully meet the goals of the engagement. - You will prepare and present project status reports and assist in sales support interactions. This position may suit you best if you are familiar with the following: - You have working knowledge of current trends in healthcare, including value-based healthcare, and population health management. - You have knowledge of radiology economics, budgeting process, and financial planning. - You have engagement management, project/program management and/or consulting experience in a performance improvement environment. - You demonstrate an applied understanding of analytics and workflow optimization. - You have professional oral and written presentation skills in the customer environment, and you demonstrate team and customer orientation. - You have good PC skills (MS Office software like Word, PowerPoint, Excel, and Outlook). - You will be working with our latest technology and therefore you are willing to learn about new software and hardware solutions. - You have a deep understanding of imaging clinical workflows and associated processes. - You have experience with imaging informatics as it relates to the imaging value stream. - You have strong understanding of quality improvement initiatives including quality control activities. Qualifications - Imaging credentials with a Bachelor’s Degree in Clinical Healthcare related field. - Advanced Degree in a related business, management, communications, or clinical healthcare field preferred. - Minimum 8-10 years of combined clinical and management experience in a healthcare setting. - Willing to travel up to 60%. Benefits - Medical insurance - Dental insurance - Vision insurance - 401(k) retirement plan - Life insurance - Long-term and short-term disability insurance - Paid parking/public transportation - Paid time off - Paid sick and safe time