• Responsible to receive, evaluate and manage emergency or non-emergency service requests from customers, technicians or sites through different communication channels. • Ability to communicate and prioritize issues surrounding the equipment at each location. • Ability to establish priorities, use independent judgment and escalate critical matters to appropriate parties or management when necessary. • Follow standard operating procedures to ensure that all actions conform to the protocols set within the Call Center guidelines and/or the customer's contracted service level agreements (SLA). • Must be empathetic and calm under pressure. • Be able to understand and accurately communicate the situation and level of urgency to the technician or field management. • Work onsite or remote during regular business hours, after hours, weekends and some holidays within a 24/365 Call Center. Periodic travel – 10%-25% to local CNG and LNG stations. • Other duties as assigned.

• Engage with prospective customers through calls, emails, and texts. • Develop and maintain a pipeline of potential new business opportunities. • Schedule and conduct follow-up interactions to support acquisition goals. • Track activity and report progress toward established objectives. • Maintain compliance with office and regulatory procedures.

• Provide investment options and consult securities to customers. • Conduct financial needs analysis and recommend investment products. • Manage customers portfolios and provide ongoing support. • Stay updated on market trends and regulatory changes. • Conduct presentations and seminars on investment topics. • Maintain accurate records of transactions and customers interactions. • Ensure compliance with industry regulations and standards.

• Deliver high-quality English lessons via live, interactive online teaching • Design and develop a full curriculum from scratch, ensuring it meets rigorous academic standards, including AP, SAT, ACT and standard learning curricula up to high school level • Create engaging educational content for YouTube, TikTok, and Instagram to support student learning • Refine teaching methods based on student feedback and performance data • Represent MyEdSpace in the U.S. and globally, growing a dedicated student following through social media and outreach • Collaborate with our Marketing Team on innovative campaigns to expand MyEdSpace’s reach