Nabi

• Prospect and identify new providers, building trust and turning them into long-term referral partners • Grow and nurture relationships with existing providers to drive a steady stream of patient referrals • Demonstrate the value of Nabi’s model and streamline the referral process • Collaborate closely with clinical and operations team members to ensure providers and patients have a smooth experience • Work primarily remotely, with occasional in-person events such as conferences and partner site visits to deepen provider relationships and represent Nabi in the field

Role Description As a Part-Time Patient Enrollment Specialist, you will run high-volume outbound calls and texts to prospective patients, schedule their first appointment, answer questions about our program, and guide them through enrollment. We're looking for someone who is sharp, diligent, and stays on top of every follow-up, and who can start right away. - Make a high volume of outbound calls and texts to patients each shift - Schedule first appointments and follow up consistently - Document every touchpoint accurately - Explain our program clearly and compassionately - Navigate common questions or concerns - Coordinate closely with the care team for smooth patient handoff Qualifications - Available to start immediately - Diligent, detail-oriented, and proactive - Comfortable with high-volume outbound calling - Strong communicator with warm and confident energy - Experience in a phone-based role (healthcare, intakes, enrollment, call center, customer support, admissions, aesthetics, etc.) - Sales experience is a plus - Reliable and organized, with clear personal systems for managing your work - Available for a consistent part-time schedule, with flexibility across morning, afternoon, or evening shifts (some weekend availability is a bonus) Requirements - This role is a strong fit for someone who genuinely enjoys sales-oriented work - Thrives in a remote environment - Excels at independent execution - Self-directed and self-managed - Able to maintain consistent productivity, organization, and follow-through without close oversight - Takes ownership of your pipeline and holds yourself to a high standard of accountability Benefits - Part-time role; evening and weekend shifts are a plus - Immediate start - Competitive hourly base pay - Additional commission-based incentives tied to performance - Total compensation increases meaningfully with strong results Why Join Us - Mission-driven company helping people access eating disorder care - Supportive team with clear, structured processes - Opportunity to make a meaningful impact on patients' lives - Fast-moving environment with room to grow

• Reach out to medical practices via phone and email • Handle a steady volume of outreach each day • Introduce Nabi to office managers, care coordinators, and clinicians • Explain how our referral process works and make it easy for practices to send patients our way • Follow up consistently and document touchpoints in our CRM • Navigate common questions about insurance, scheduling, and patient experience • Build and maintain ongoing relationships with referring practices • Coordinate closely with the clinical operations team to ensure referred patients are handled smoothly

• Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up • Track and resolve claim denials and follow up with payers to ensure timely reimbursement • Maintain accurate billing, insurance, and provider records within EMR and practice management systems • Support revenue cycle reporting and collaborate with operations leadership to improve efficiency • Manage credentialing and payer enrollment for new Registered Dietitians (RDs) • Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible • Maintain up-to-date provider licenses, credentials, and payer statuses • Ensure provider capacity keeps pace with patient growth • Support onboarding of clinicians into EMRs, billing systems, and administrative workflows • Maintain accurate provider and administrative data across internal systems • Assist with scheduling, data entry, and clinician administrative support as needed • Collaborate with leadership to streamline workflows and build scalable operational processes • Ensure compliance with HIPAA and payer requirements across all workflows • Serve as a point of contact for clinicians and patients regarding administrative and billing questions • Communicate clearly, professionally, and empathetically in a patient-centered care environment

• Provide individual telehealth therapy sessions (53-minute sessions, CPT 90837) to patients with eating disorders and related conditions • Collaborate directly with Registered Dietitians on shared patients — coordinated treatment planning, warm handoffs, and joint case review • Administer and track validated screening tools (GAD-7, PHQ-9, EDQS) to measure patient progress and inform treatment • Help design session playbooks, clinical workflows, and the overall therapy program as we build out this service line • Address co-occurring conditions including anxiety, depression, trauma, sleep disorders, and body image disturbance • Complete clinical documentation in our EMR within 48 hours of each session • Navigate mature minor consent for adolescent patients as applicable under Washington State law • Participate in regular clinical peer support calls and care coordination meetings

About Us Nabi Health is a fast-growing digital health platform helping people access high-quality eating disorder care covered by insurance. We match patients with registered dietitians and help them get scheduled quickly and compassionately. We’re hiring a Patient Enrollment Specialist who is warm, organized, and proactive with follow-ups. This role has a direct impact on helping patients access care during a vulnerable moment. Role Overview As a Patient Enrollment Specialist, you will speak with prospective patients, answer questions, guide them through scheduling, and ensure they feel supported throughout the process. Experience in enrollment, intake, scheduling, customer support, or other phone-heavy roles is helpful. What You’ll Do Call and text patients to schedule their first appointment Handle a steady volume of outreach each day Follow up consistently and document touchpoints Explain our program clearly and compassionately Navigate common questions or concerns Coordinate closely with the care team for smooth handoff What We’re Looking For Experience in a phone-based role (healthcare, intakes, enrollment, call center, customer support, admissions, aesthetics, etc.) Strong communicator with warm and confident energy Reliable, organized, and proactive with follow-ups Comfortable using scripts and following clear processes Available across morning/afternoon/evening shifts (some weekend availability is a bonus) Compensation Competitive base pay Additional commission-based incentives tied to performance Total compensation increases meaningfully with strong results Why Join Us Mission-driven company helping people access eating disorder care Supportive team and clear, structured processes Opportunity to make a meaningful impact on patients’ lives Fast-moving environment with room to grow