• Drive the product vision and roadmap for the unification of our products into the next-generation AI-powered enterprise imaging documentation ecosystem • Define and execute the product strategy for generative AI integration, including ambient reporting, automated impression generation, imaging AI integration and intelligent automation of clinical documentation • Collect, analyze, refine and prioritize customer feedback • Establish evaluation frameworks and performance benchmarks that ensure product compliance with evolving AI regulations • Partner with customer success teams to drive product adoption and realize customer value • Lead the evolution of our platform requirements to support cloud-native, scalable, and interoperable solutions • Champion interoperability and open standards such as FHIR, FHIRcast, and HL7 for seamless healthcare ecosystem integration • Ensure product capabilities that seamlessly integrate with PACS, RIS, and emerging imaging infrastructure • Analyze market trends and competitive landscape for both legacy incumbents and emerging players • Identify market opportunities in ambient documentation, AI-powered clinical insights, and automated workflow management • Develop go-to-market strategies that position Smart Reporting as the leading enterprise imaging documentation platform • Lead and support customer research initiatives, beta programs, and post-market surveillance to ensure product-market fit • Analyze product usage data to drive feature prioritization, performance optimization, and customer success initiatives • Partner with health systems, radiologists, clinical leaders, imaging informaticists, and healthcare administrators to deeply understand clinical and administrative needs • Design user experiences that ease adoption, save time, reduce administrative burden, eliminate documentation gaps, improve report quality, and deliver value-added data • Drive innovation in workflow orchestration, incidental findings management, peer review automation, and quality assurance workflows

• Own Core Experience strategy and OKRs – Define, drive and deliver on the vision, strategy, and success metrics for the Core Experience area, aligning to company-level OKRs and vertical goals while clarifying what “great” looks like for cross-vertical experiences. • Lead a portfolio of cross-vertical teams – Oversee multiple MATs and product leaders working on homepage, value-add, membership & credits, payments, shared components, customer & agent success; ensure each team is solving the right problems with the right level of urgency. • Run Core Experience operating rhythms – Lead shared strategy reviews, OKR planning, and business reviews for this group, creating simple, repeatable ways to align decisions and trade-offs across verticals, while keeping vertical leaders focused on their core outcomes. • Shape the experience roadmap and portfolio – Build and maintain a unified roadmap for major cross-cutting experience bets (e.g., membership value surfaces, shared flows, support experiences, reputation levers), sequencing work to reduce friction, improve coherence, and unlock new growth. • Raise the bar on quality and consistency – Partner closely with Product Design, UXR, and Engineering to ensure experiences are usable, consistent, and “magical,” with clear quality bars and guidelines across surfaces and verticals. • Drive measurable business impact – Own experience-level metrics such as conversion, activation, engagement, retention, support/contact rates, and NPS within your domain; define the right KPIs, instrumentation, and experimentation plans with Data and Growth. • Lead and develop product talent – Manage and mentor PMs and/or MAT leads, helping them grow their craft, operate effectively in ambiguous spaces, and deliver meaningful business outcomes. Build a culture of ownership, clarity, and high-quality execution. • Be the connective tissue across leadership – Act as a key partner to GMs, vertical product leaders, Design leadership, and Engineering leadership, ensuring Core Experience work is sequenced correctly, dependencies are managed, and the broader organization understands what’s happening and why.

• Create PRDs & Experiments - Work with the designers, data, and MAT leader to start, lead, and complete various PRDs and Experiments so that execution and forward momentum is prioritized. • Project Management - Assist MAT leads in the project management of the backlog. Help drive individual projects (as a project owner) and ensure the PRDs & Experiment projects in the pipeline are running smoothly, communicating with designers, engineers, and other stakeholders. • Lead Ceremonies - Lead sprint and MAT lead ceremonies where necessary for backlog grooming, sprint planning, and similar meetings. Work with the MAT lead and GPM on OKR updates and compiling results. • Research and Data Analysis - Speak with customers, dig into UXR data, create and compile research on competitors, dogfood the product, and participate in many other research work to drive quality decision-making. • Compile & Share Insights - Conclude experiments, gather insights, and share learnings with the product team, your MAT teammates, and the broader vertical. Proactively seek opportunities where we have insight gaps, and create smoke tests, experiments, and research that can get signal on the truth. • Generate new ideas - work collaboratively with the mat lead and designers to ideate on new products, features, and experience updates to drive more value for our users and our business

• Manage the product backlog, ensuring alignment with business goals • Translate strategic objectives into actionable user stories • Collaborate with engineering, UX design, business architecture • Represent the voice of the customer through engagement