• supports business, policy, and technical execution across one or more functional domains within MMIS Medicaid Management Information Systems (MMIS) and/or the Medicaid Pharmacy environment • translates state and federal Medicaid policy and program requirements into product features, system configuration, and design artifacts • works closely with the Domain Lead, Technical Analysts, and cross-functional teams • acts as a domain and policy subject-matter expert (SME) to ensure successful implementation and operational readiness • ensures compliance alignment by validating that solution design and configuration conform to CMS guidance, state policy, and documented business rules • supports the EL with in-scope negotiations and change control • develops and maintains domain design documentation, with the Design Document as a core deliverable • provides domain SME support during System Integration Testing (SIT) and User Acceptance Testing (UAT)

Role Description You’ll be the bridge between Product, Tech, and Business, turning ideas into clear, actionable user stories. Your main responsibilities will be to document requirements, structure and manage the backlog, and ensure the development team has everything they need to deliver value efficiently. - Gather and analyze requirements from Product or business stakeholders. - Document user stories, acceptance criteria, and functional flows. - Keep the product backlog organized, prioritized, and up to date. - Participate in backlog refinement and sprint planning sessions. - Validate deliverables to ensure alignment with business goals. - Collaborate closely with Product Managers and Developers in an agile environment. Qualifications - 1 - 3 years of experience as a Business Analyst, Requirements Analyst, Product Analyst, or Junior Product Owner. - Experience building backlogs. - Experience documenting user stories. - Solid understanding of Agile methodologies (Scrum / Kanban). - Hands-on experience with Jira, Confluence, Notion, or Trello. - Strong documentation skills and ability to identify dependencies. - Excellent communication skills and ability to work with technical teams. - Intermediate or higher English (level B2). Benefits - Participation in innovative, high-impact regional projects. - People-centric culture with autonomy and continuous learning. - Work 100% Remote. - Work from anywhere. - We pay in US dollars. - You can enjoy all the holidays in your country. - 10 days of PTO payments.

Role Description The Senior Business Analyst is an advanced individual contributor who supports operational performance across all academic departments within the healthcare system. This role leads complex operational analyses, develops advanced reporting tools and dashboards, and drives strategic planning and process improvement initiatives. The Senior Business Analyst participates as a key leader of the Watermark system implementation strategy and execution as well as the designated Senior Business Analyst of the Watermark Faculty Success module across Dell Medical School’s academic enterprise. The Senior Business Analyst will be responsible for day-to-day maintenance for Dell Med central units and all academic departments as well as growing the solution over time. - Works closely with vendors and other technology suppliers to stay current on new features and to influence such features by gathering and filtering feedback from Dell Med. - Serves as a liaison within the department and all academic departments utilizing Watermark. Qualifications - Certified in Watermark platforms; ideally Certified in Watermark’s Faculty Success Administration. - Minimum of 5 years of experience in higher education administration, faculty affairs, or a similar role, with a proven track record of managing technical and business responsibilities. - Proficiency in Watermark system administration, network management, cybersecurity, and technical support. - Strong change management skills, understanding of academic administration, project management, process improvement, and stakeholder engagement skills. - Excellent verbal and written communication skills, with the ability to translate faculty-centric processes to a technical audience as well as technical concepts for non-technical stakeholders. - Trained in Jira Project Management Platforms. - Relevant education and experience may be substituted as appropriate. Requirements - Certified in Watermark Faculty Success platform. Preferred Qualifications - Master’s Degree or higher in Organizational Change, Information Technology, or related field. - 7+ years of experience in higher education administration with notable experience managing faculty evaluative processes and services (promotion and tenure, annual evaluations, or similarly complex evaluative processes). - Microsft Power BI Data Analyst Professional Certified. - Tableau Desktop Specialist. - Project Management Professional (PMP). Salary Range $85,278+ depending on qualifications Working Environment/Equipment - Work from home using standard office equipment. - Repetitive use of a keyboard. Required Materials - Resume/CV - 3 work references with their contact information; at least one reference should be from a supervisor. - Letter of interest.

• Support small to large change project deployments using process improvement and change management methodologies • Work with a team of highly motivated individuals with management consulting, change management, organizational development and clinical experience • Effectively manage individual work streams, communicate the business need, and assist project teams by creating the support required to move people through the change curve • Partner with cross-functional teams across the organization to develop deployment strategies and collateral to drive the implementation and adoption of innovative technologies and processes • Use organizational / behavioral change management strategies and tactical plans • Identify KPI's in order to determine process and success metrics • Identify business needs that can be advanced through data analysis • Build reports, metrics trackers, and dashboards to address these needs • Adhere to a standard practice for change management and deployment • Provide advanced analytical assessments to better support and drive change throughout project life-cycle • Ensure each change project has the correct elements to successfully drive awareness and adoption.