Role Description You’ll be the bridge between Product, Tech, and Business, turning ideas into clear, actionable user stories. Your main responsibilities will be to document requirements, structure and manage the backlog, and ensure the development team has everything they need to deliver value efficiently. - Gather and analyze requirements from Product or business stakeholders. - Document user stories, acceptance criteria, and functional flows. - Keep the product backlog organized, prioritized, and up to date. - Participate in backlog refinement and sprint planning sessions. - Validate deliverables to ensure alignment with business goals. - Collaborate closely with Product Managers and Developers in an agile environment. Qualifications - 1 - 3 years of experience as a Business Analyst, Requirements Analyst, Product Analyst, or Junior Product Owner. - Experience building backlogs. - Experience documenting user stories. - Solid understanding of Agile methodologies (Scrum / Kanban). - Hands-on experience with Jira, Confluence, Notion, or Trello. - Strong documentation skills and ability to identify dependencies. - Excellent communication skills and ability to work with technical teams. - Intermediate or higher English (level B2). Benefits - Participation in innovative, high-impact regional projects. - People-centric culture with autonomy and continuous learning. - Work 100% Remote. - Work from anywhere. - We pay in US dollars. - You can enjoy all the holidays in your country. - 10 days of PTO payments.

Role Description The Senior Business Analyst is an advanced individual contributor who supports operational performance across all academic departments within the healthcare system. This role leads complex operational analyses, develops advanced reporting tools and dashboards, and drives strategic planning and process improvement initiatives. The Senior Business Analyst participates as a key leader of the Watermark system implementation strategy and execution as well as the designated Senior Business Analyst of the Watermark Faculty Success module across Dell Medical School’s academic enterprise. The Senior Business Analyst will be responsible for day-to-day maintenance for Dell Med central units and all academic departments as well as growing the solution over time. - Works closely with vendors and other technology suppliers to stay current on new features and to influence such features by gathering and filtering feedback from Dell Med. - Serves as a liaison within the department and all academic departments utilizing Watermark. Qualifications - Certified in Watermark platforms; ideally Certified in Watermark’s Faculty Success Administration. - Minimum of 5 years of experience in higher education administration, faculty affairs, or a similar role, with a proven track record of managing technical and business responsibilities. - Proficiency in Watermark system administration, network management, cybersecurity, and technical support. - Strong change management skills, understanding of academic administration, project management, process improvement, and stakeholder engagement skills. - Excellent verbal and written communication skills, with the ability to translate faculty-centric processes to a technical audience as well as technical concepts for non-technical stakeholders. - Trained in Jira Project Management Platforms. - Relevant education and experience may be substituted as appropriate. Requirements - Certified in Watermark Faculty Success platform. Preferred Qualifications - Master’s Degree or higher in Organizational Change, Information Technology, or related field. - 7+ years of experience in higher education administration with notable experience managing faculty evaluative processes and services (promotion and tenure, annual evaluations, or similarly complex evaluative processes). - Microsft Power BI Data Analyst Professional Certified. - Tableau Desktop Specialist. - Project Management Professional (PMP). Salary Range $85,278+ depending on qualifications Working Environment/Equipment - Work from home using standard office equipment. - Repetitive use of a keyboard. Required Materials - Resume/CV - 3 work references with their contact information; at least one reference should be from a supervisor. - Letter of interest.

• Support small to large change project deployments using process improvement and change management methodologies • Work with a team of highly motivated individuals with management consulting, change management, organizational development and clinical experience • Effectively manage individual work streams, communicate the business need, and assist project teams by creating the support required to move people through the change curve • Partner with cross-functional teams across the organization to develop deployment strategies and collateral to drive the implementation and adoption of innovative technologies and processes • Use organizational / behavioral change management strategies and tactical plans • Identify KPI's in order to determine process and success metrics • Identify business needs that can be advanced through data analysis • Build reports, metrics trackers, and dashboards to address these needs • Adhere to a standard practice for change management and deployment • Provide advanced analytical assessments to better support and drive change throughout project life-cycle • Ensure each change project has the correct elements to successfully drive awareness and adoption.

Role Description This Business Analyst role is a critical member of the Data & Analytics team, accountable for delivering operational reporting, scalable automation, and forward-looking insights that strengthen decision-making across multiple contract lines. Reporting to the Manager of Data & Analytics, the position drives KPI visibility, data pipeline reliability, and proactive risk identification to support the operational readiness and performance of the C&W Services team. The ideal candidate combines strong analytical discipline, business process understanding, and modern data tool capability, including AI-enabled ways of working, to turn complex operational data into measurable business value. - Unified Insights: Integrate and standardize data across systems to deliver a single, actionable view of performance for faster, better decisions. - Automation: Build scalable workflows and data pipelines using Power Platform, Office 365 tools, Smartsheet, and Databricks to improve efficiency across business units. - Data Storytelling: Develop dashboards and visual reports that translate complex data into clear insight for technical and non-technical audiences. - AI-Enabled Analysis: Apply AI-assisted methods to accelerate analysis, identify patterns, and generate forward-looking insight ahead of stakeholder demand. - Client Impact: Support KPI reviews with rigorous analysis and actionable recommendations that improve performance and advance client objectives. - Cross-Functional Partnership: Build trusted relationships across teams, identify opportunities for data-driven improvement, and help translate business needs into scalable solutions. - Capability Building: Share knowledge, elevate team proficiency, and strengthen adoption of analytics and automation across the broader organization. Qualifications - Bachelor’s degree in industrial engineering, data analytics, computer science, operations research, or a related field. - 3–5 years of experience in data analytics, analytics engineering, operations research, or a similar analytical role. - Advanced Excel skills, including VBA, Power Query, and complex data modeling. - Experience with Power BI or a comparable BI platform, including production-quality dashboards and data models. - Working knowledge of Databricks or the ability to ramp quickly; familiarity with lakehouse architecture, notebooks, and pipeline design is preferred. - Strong SQL skills for data extraction, transformation, and validation; experience with cloud data warehouse environments such as Redshift or similar platforms required. - Demonstrated ability to work independently, anticipate needs, prioritize effectively, and operate with agility in a fast-paced environment. - Strong understanding of business processes and where analytics and automation can drive measurable improvement. - Ability to interpret contractual KPI requirements and translate them into accurate, reliable reporting. - Strong analytical rigor, including the ability to validate calculation logic, assess metric integrity, and identify issues before they create downstream risk. - Detail-oriented and intellectually curious, with the ability to trace data quality issues to root cause and communicate findings clearly to technical and non-technical audiences. Requirements - Experience with Power Platform and Office 365 tools, including Power Automate, Power Apps, SharePoint, and Teams. - Experience building and maintaining Smartsheet solutions, including forms, automated workflows, and source tables. - Proficiency in Python for data analysis and automation, including the ability to write, maintain, and enhance production-quality scripts. - Experience building forecasting pipelines or predictive models using time series, regression, or machine learning techniques. - Demonstrated use of AI tools in a professional setting to accelerate analysis, improve output quality, and surface insight. - Experience constructing dataflows and tables in Microsoft Dataverse. - Experience designing relational or cloud-based data models, including fact and dimensional schemas. Benefits - Health, vision, and dental insurance. - Flexible spending accounts. - Health savings accounts. - Retirement savings plans. - Life and disability insurance programs. - Paid and unpaid time away from work. - Competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.