Title: Manager, Production Appeals Location: Middleburg Heights, Ohio, 44130, United States Hybrid Full-time Department: Management Job Description: This position is in office in Middleburg Heights, Ohio or Milan, Ohio and is 5 days a week for the first 3 months (training period). Then reverts to hybrid model of 3 days in office and 2 days working remote each week. Role Overview: The Production Manager is responsible for leading daily production operations across domestic and global teams to ensure corporate and client performance objectives are met. This role is accountable for achieving key performance indicators (KPIs), driving operational efficiency, managing staff performance, and leading process improvement initiatives. The Production Manager ensures high-quality outputs, proactive communication, and continuous team development in a fast-paced production environment. Key Responsibilities: Performance & KPI Management: - Own and drive performance against established KPI metrics - Proactively identify and communicate risks to performance, including root cause and required support - Develop and execute action plans to address performance gaps Operations Management: - Oversee daily production operations for both domestic and global teams - Ensure work is assigned and prioritized appropriately - Monitor workflow using work management tools to identify out-of-target items - Address quality exceptions and ensure proper audit processes are followed - Identify and investigate timecard discrepancies Staff Leadership & Development: - Lead, coach, and develop supervisors and staff - Ensure supervisors are actively managing employee performance and development - Support recruitment, interviewing, and onboarding of staff and supervisors - Oversee onboarding and training programs using standardized templates and processes - Monitor staff productivity and quality KPIs and ensure coaching/training is provided - Implement corrective actions, including CPP Watch and additional support if needed - Conduct annual performance reviews and maintain documentation Global Operations Oversight: - Partner with supervisors to effectively manage global teams - Monitor query trends and escalate training needs Process Improvement: - Analyze workflows and identify opportunities for efficiency gains - Conduct regular SOP reviews to ensure accuracy and standardization - Ensure all process changes follow formal approval protocols Communication & Reporting: - Maintain professional,proactive, and timely communication with clients, leadership, and staff - Support Sr. Manager with client status reporting, , special projects, KPI reporting, and executive presentations Other duties as assigned Education/Experience: - Bachelor’s degree or equivalent work experience required - Minimum of 5–7 years of production, operations, or revenue cycle management experience - Strongly preferred: experience in healthcare operations, medical billing, or revenue cycle management, with a focus on appeals, denials management, and/or payer guidelines and processes - Demonstrated experience managing teams of 10+ direct reports in a high-volume, metrics-driven environment - Experience managing both domestic and global teams preferred - Strong leadership and team development skills - Ability to work effectively in collaboration with diverse groups of people - Positive experience in attracting, developing, coaching, and retaining high performance team members - Ability to establish priorities, effectively communicate initiatives and objectivesto staff, and drive accountability of supervisor responsibilities - Demonstrated strong integrity, positive attitude, and goal-oriented initiative - Proficiency with Microsoft Office and collaboration tools (Teams, OneNote, Planner) - Ability to maintain confidentiality and uphold PHI requirements Requirements: Physical Demands: General office demands include sitting and/or standing for extended periods of time. Dexterity with general office equipment including keyboard and mouse. Ability to lift to 25 pounds. Ability to handle stress in a fast-paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to make judgement decisions, grasp new ideas, and communicate with various employees and clients at all levels.

Title: Contracts Manager, APAC Location: Sydney Australia Job Description: About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a Contracts Manager to join our team in Sydney, Australia as one of the founding members of our Commercial Legal team in the region. Embedded within our in-region commercial and legal operations, you''ll work closely with local in-region counsel and lead counsel to support commercial and technology transactions across the region. We''ll rely on you to help review, draft, and negotiate commercial and procurement contracts that support our cutting-edge AI systems. You''ll also serve as a key partner in translating global legal strategy into regional execution, including supporting the triage of regional matters, rolling out process improvements and initiatives driven from global headquarters, and running local enablement sessions to keep business teams informed and aligned. As one of our first commercial legal hires in Australia, you''ll help establish how we build and scale the contracting function across ANZ and the wider APAC region, building scalable processes and collaborating across Product, Sales, Finance, Business Operations, Research, and Procurement teams. Key responsibilities - Draft, analyse, negotiate, and complete complex commercial transactions with our enterprise customers, vendors, and strategic partners, including IP licensing agreements - Propose and develop scalable solutions to improve contracting efficiency - Collaborate with business units and legal team members to streamline contract management processes, identify potential risks, and drive continuous improvement in contract handling efficiency - Work cross-functionally with the Product, Sales, Business Operations, Research, and Procurement teams to achieve key business objectives and deliver strategic, business-minded and creative solutions - Partner closely with in-region counsel and lead counsel on day-to-day triage of regional legal matters, ensuring workload is prioritised effectively and seamlessly coordinated between regional and global teams - Drive the regional rollout of process improvements, policy updates, and programmes initiated from global headquarters, including planning and facilitating local enablement sessions to keep commercial and cross-functional stakeholders informed and ready to execute - Pitch in across other areas of the legal function. As a small team supporting big things, each of us practises across multiple areas, and we''d love to hear where else your experience or interests could contribute Minimum qualifications - Substantive knowledge of software and SaaS agreements, reseller agreements, services agreements, strategic partnerships, and general commercial contract terms - Ability to independently draft, review, and negotiate complex commercial and procurement contracts - Experience managing the full contract lifecycle for technology transactions, sales organisations, and/or partnerships Preferred qualifications - At least 8+ years of related contract management experience, with at least 5 years supporting technology transactions, sales organisations, and/or partnerships - Experience operating in a fast-paced technology startup where priorities shift rapidly and timelines often compress unexpectedly - Prior experience as part of a global or distributed legal team, including partnering with colleagues across regions and navigating the nuances of aligning local needs with centralised priorities - A track record of operating with a high degree of autonomy while keeping global stakeholders appropriately informed, comfortable setting your own cadence and exercising sound judgment about when to escalate versus when to decide - Experience with contract lifecycle management platforms (e.g., Ironclad) for contract drafting, workflow automation, and reporting - Strong habits around async communication, proactive status updates, and operating effectively with a remote manager across time zones - An understanding of what''s important in the context of a contract and the organisation''s mission, including when to be flexible and when to draw a hard line - A knack for identifying and implementing efficient processes and policies - A preference for straightforward, concise explanations over legalese and overwrought drafting - Comfort operating outside your areas of expertise and in uncharted legal territory - The ability to thrive as a member of cross-functional teams building frontier technologies, with a desire to develop a deep understanding of our technical teams and what we are building - Excellent verbal and written communication, analytical, collaboration, and interpersonal skills - Authentic integrity and a deep understanding of the importance of ethics in business Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren''t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

• Managing and growing engagement with medical customers. • Identifying and landing new business from assigned customers. • Collaborating with globally dispersed teams for effective communication and project management.

• Own and lead the internal reporting process, including the preparation of consolidated monthly and quarterly reporting packs (P&L, balance sheet, cash flow) • Coordinate the end-to-end production of the Controllership reporting deck, ensuring readiness for senior leadership review • Deliver high-quality analysis of financial results and variances to prior periods and forecast • Drive enhancements to reporting content, clarity, and insight, including development of KPI-driven analytics • Partner with FP&A and regional finance teams to align reported results with business performance narratives • Lead initiatives to improve reporting timelines, automation, and efficiency • Review consolidation outputs, including intercompany eliminations and adjustments • Manage team of two remote employees based in India who support with the monthly close process including journal entries and intercompany reconciliations • Support succession planning and capability building within the team • Lead on initiatives in optimizing financial reporting systems (including Oracle, HFM and other financial systems) including project management of any change in systems • Champion automation, standardization, and data quality improvements • Support the external financial reporting process including Form 10-K and 10-Q with responsibility for preparing footnotes for specific areas, e.g. Pensions • Complete and maintain process documentation to ensure Sarbanes-Oxley (SOX) compliance for areas of responsibility • Support the annual audit and quarterly review activities with external auditors.