The Sydney Call Centre logo
The Sydney Call Centre

As one of Canada's leading tech-enabled firms, we bring unparalleled expertise in B2B & B2C call center outsourcing.

Inbound Contact Centre Agent

GeneralGeneralFull TimeRemoteJuniorTeam 1,001-5,000Since 2018H1B No SponsorCompany SiteLinkedIn

Location

Australia

Posted

2 days ago

Salary

0

Seniority

Junior

High School1 yr expEnglish

Job Description

Inbound Contact Centre Agent

The Sydney Call Centre

• Receive and respond to inbound customer calls. • Assist with inquiries, complaints, and service requests. • Provide clear and accurate information about products and services. • Log all customer interactions in the system. • Follow company protocols and escalate issues when necessary.

Job Requirements

  • Must be 18 years or older.
  • High school diploma or equivalent required.
  • Previous outbound sales or call center experience preferred.
  • Excellent verbal communication and listening skills.
  • Ability to work independently and manage time effectively.
  • Reliable internet connection and a quiet home office setup.

Benefits

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

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