• We are seeking an experienced Lead Project Technician to join our team and support a variety of client-facing technology initiatives. • This role focuses on building and maintaining Microsoft 365 Commercial, GCC, and GCC High tenants, executing migration and infrastructure projects, and ensuring ongoing compliance and operational excellence—especially around CMMC-related maintenance activities. • Participate in or lead infrastructure projects such as network builds, workstation migrations, server builds, and tenant reconfigurations. • Support the deployment and configuration of security and compliance solutions across environments. • Assist the Support Department with escalations that require advanced troubleshooting or project-level expertise. • Mentor Tier I and Tier II team members when needed. • Assistance with CMMC/Client On-Boarding, working with clients as tenant is built through implementation phases.

• Você será responsável pela gestão do time comercial, acompanhamento de indicadores, suporte em negociações estratégicas e construção de ações voltadas ao crescimento sustentável da empresa. • Liderar e desenvolver o time comercial composto por SDRs, Closers e Social Sellers. • Atuar diretamente em negociações estratégicas e atendimento de clientes-chave. • Acompanhar negociações em andamento, apoiando a equipe na condução e fechamento de oportunidades. • Realizar reuniões individuais (1:1) para desenvolvimento e acompanhamento de performance. • Monitorar indicadores comerciais (KPIs), analisando resultados e propondo estratégias de crescimento. • Estruturar, revisar e otimizar propostas comerciais. • Direcionar e acompanhar a execução das estratégias da área comercial. • Elaborar apresentações executivas e reportar resultados diretamente à Diretoria e ao CEO. • Garantir a utilização adequada do CRM e a qualidade das informações comerciais.

• Monitor news and track other sources to identify emerging issues where American Oversight’s investigations can have the greatest impact • Craft strategic, litigation-ready public records requests to federal, state, and local agencies aimed at exposing decision-making, funding flows, and political influence. • Conduct rigorous review of document productions to identify key facts, patterns, inconsistencies, and gaps; analyze documents in context to surface unreported insights and emerging trends, and synthesize findings into clear, accurate, and strategically useful outputs such as newsworthy narratives that advance government accountability or actionable insights that equip partners’ advocacy and litigation. • Support American Oversight’s external engagement by contributing to meetings, briefings, and background conversations with journalists, advocates, and allies. • Communicate proactively with government agencies regarding public records requests, triaging priorities and working closely with the Legal team to ensure timely and effective pursuit of responsive materials. • Support document processing and information management, ensuring incoming records are well-organized, searchable, and accessible. • Draft public-facing content — including blog posts, reports, talking points, and briefing materials — that distills investigative findings into clear, contextualized, and actionable narratives, as needed. • Contribute to organizational initiatives and special projects as needed, bringing an investigative lens to emerging priorities and cross-functional efforts. • Other duties as assigned.

• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults. • Provide general reception support in the Release of Information (ROI) offices at various medical centers. • Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB. • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers. • Make outgoing and receive incoming phone calls. • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems. • Review ambulance claims for eligibility and payment. • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.