• Design for key developer workflows across the software engineering lifecycle, with a focus on software teams building with AI. • Map and clarify complex workflows in order to identify current experience flaws and opportunities for improvement. • Drive user research: plan and run discovery through to validation research, synthesize findings, and turn insights into clear problem statements and opportunity areas for the product team. • Help to define the user experience strategy and current to future state narratives for your areas of ownership. Clearly explain the tradeoffs in each path and why specific decisions matter. • Design for the LaunchDarkly platform by establishing reusable patterns, not just screens: user journeys, information architecture, interaction patterns, and visual design that scales as the AI Configs product area grows alongside the rest of the LaunchDarkly product suite. • Deliver high‑quality design artifacts (for example: user flows, wireframes, prototypes, mock-ups) that support fast iteration with your engineering partners while maintaining high standards of clarity and craft. Your design foundations are already very strong. • Be comfortable with iterating quickly on existing surfaces to unlock near‑term value, while also exploring visionary ways to achieve and influence team goals and product strategy. • Ground design decisions in evidence: Partner with your product management partners, and our Data & Analytics to define success metrics and dashboards. • Utilize usability testing, evaluative research, experimentation and product analytics to validate and adjust design approaches. • Collaborate deeply in the triad model: Work closely with product management and engineering on project scope, sequencing, and tradeoffs. Pair regularly with your design partner on the AI Configs team and the UX team at large to share patterns, critique, and ensure a cohesive experience. • Determine how success will be measured for your work: Define the metrics and signals that indicate success (e.g. task success, activation, reduced time‑to‑remediation, increased adoption). Help monitor and interpret those signals with the team after launch. • Contribute to the broader UX team: Bring AI Configs‑specific patterns and principles into the design system where appropriate. Find ways to connect experiences across the LaunchDarkly product suite. Participate in critiques, share learnings from AI Configs work and research, and mentor others informally.

• Partner closely with Product Management, Engineering, Practice Adoption and others to identify user problems and shape how they will be solved. • Gather, articulate, and visualize key concepts and patterns using storyboards, user journey maps, etc. in order to drive strong cross functional alignment and enable effective decision-making about possible approaches. • Deliver user flows, low fidelity prototypes, high fidelity design comps, and build specifications for high quality digital workflows that fit within broader end-to-end service experiences. • Support engineering delivery with design documentation, rationale, and conversations that ensures intent is translated to the end user experience. • Contribute to the evolution of our Experience Design & Research practice, playbook, and knowledge base.

• Ownership end-to-end del diseño del producto • Identificar oportunidades de mejora a partir del análisis de datos • Traducir hallazgos de investigación en soluciones de diseño • Liderar sesiones de ideación y co-creación • Colaborar estrechamente con Product Managers y Engineering • Contribuir activamente al Design System • Elevar la calidad de la experiencia del usuario

• Own the definition and evolution of the user experience across GridUnity’s platform, ensuring clarity, usability, and consistency across technologies, features, workflows, and shared platform patterns. • Establish and maintain UX patterns, interaction models, and design standards that support product scalability and reuse and development speed. • Serve as the primary steward of UX standards and best practices, enabling consistent, high-quality experiences across teams and product areas. • Define and track UX success metrics, using qualitative and quantitative insights to evaluate experience quality and inform continuous improvement. • Communicate UX insights, risks, and recommendations to senior leadership to inform product decisions. • Partner with Product Owners to translate product strategy, roadmap priorities, and requirements into clear user flows, wireframes, and prototypes. • Collaborate with the Insights team to incorporate market, regulatory, and Voice of Customer insights into experience design. • Plan and conduct user research (e.g., interviews, workflow walkthroughs, usability testing) to validate assumptions and uncover UX risks and opportunities, with an emphasis on real-world workflows, edge cases, and operational constraints. • Work closely with Engineering to ensure designs are feasible, well understood, and faithfully implemented, including consideration of edge cases, error states, data availability, permissions, and system constraints.