• Be accountable for oversight and direction of the team, including performance/activity updates with stakeholders • Ensure multi-level, strategic client relationships are being established • Support the development of client and department budget • Lead the Account Management team to develop strategic client business plans to achieve the client and BCD Travel's objectives • Explore opportunities to expand client servicing relationships through (regional or global) expansion • Negotiate all client contract terms consistent with company approval processes and commercial policy promptly

Integrated Payload Project Team Specialist (Project/Program Specialist 1) Req. Number:IRC144714 Organization :ISR-7/Space Systems Assurance & Implementation Group City, State:Los Alamos, New Mexico Salary:$72,800 - $115,400 What You Will Do The Space Systems Assurance and Implementation (ISR-7) Group is seeking a motivated and collaborative Project/Program Specialist to join our team. Los Alamos National Laboratory's Intelligence and Space Research (ISR) Division designs, builds, delivers, and operates innovative ground-air-space-based measurement systems that support scientific discovery and national security missions. ISR's more than 400 instruments fly on over 200 satellites, including numerous NASA missions such as Voyager and the most recent Mars Rover missions. In this role, you will serve as an integral member of multiple ISR project teams, supporting projects with varying schedules, budgets, technical objectives, procurement activities, and risk profiles. Working closely with project leaders, technical staff, procurement professionals, suppliers, and institutional partners, you will help plan, coordinate, execute, and monitor project activities to ensure successful delivery of mission objectives. Responsibilities may include supporting project schedules, budgets, resource planning, risk management, and project reporting; and it will include executing procurements, evaluating supplier performance, and managing project procurement plans within a dynamic, multidisciplinary R&D environment. The position reports to the ISR-7 Project Management & Execution Team Leader and is a member of the Project Management & Execution Team. The Team Leader and Group Leadership provide line management, mentoring, and professional development support. On any given day, potential responsibilities may include: - Support project leaders in planning, organizing, and controlling resources and processes to achieve project objectives within scope, schedule, quality, and budget constraints. - Support operational planning, cost estimating, task area schedule development & maintenance, and reporting of project execution activities. - Plan and perform procurement and supplier management activities: track supplier performance metrics, project deliverables, milestones, and status information. - Support supplier reviews, corrective action activities, and assist with identification and mitigation of project and supplier risks. - Support project reporting and communication of project status, issues, recommendations, and process improvements. - Understand and comply with Laboratory policies, procedures, and regulatory requirements. What You Need Minimum Job Requirements: - Knowledge of project or program management principles and practices. - Ability to develop and maintain effective stakeholder relationships. - Ability to plan, organize, monitor, and communicate project status and issues. - Familiarity with procurement processes of a large R&D enterprise or supplier management systems. - Strong written and verbal communication skills, including the ability to communicate effectively with project leadership, suppliers, and stakeholders. - Proficiency with Microsoft Office Suite applications. - Knowledge of project management tools. Education and Experience: - Bachelor's degree in a related field and two (2) years of related experience; or an equivalent combination of education and experience. - Associate's degree in a related field and two (4) years of related experience; or an equivalent combination of education and experience. - High School diploma and two (6) years of related experience; or an equivalent combination of education and experience. Desired Qualifications: - Experience supporting technical, engineering, aerospace, space systems, or research and development projects. - Experience supporting supplier, subcontractor, or vendor management activities. - Familiarity with project controls, scheduling, cost tracking, and risk management. - Experience with SAP-based ERP, procurement, or supplier management systems. - Knowledge of DOE and/or NNSA environments. Note to Applicants: Please provide a detailed cover letter outlining specific examples of how you meet the minimum job requirements and any desired qualifications. Work Environment: Work Location: The work location for this position is hybrid and is located in Los Alamos, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice. Laboratory. Where You Will Work Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes: - PPO or High Deductible medical insurance with the same large nationwide network - Dental and vision insurance - Free basic life and disability insurance - Paid childbirth and parental leave - Award-winning 401(k) (6% matching plus 3.5% annually) - Learning opportunities and tuition assistance - Flexible schedules and time off (PTO and holidays) - Onsite gyms and wellness programs - Extensive relocation packages (outside a 50 mile radius)

• Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricing • Handle customer expectations and provide recommendations for strategic initiatives • Handle the contracts for assigned accounts as well as all account-driven activities • Develop short-term and long-range plans and goals for the organization • Ensure attainment of annual profit, efficiency, and quality goals at each client engagement • Direct capital expenditure and asset deployment activities • Inspire and ensure a Lean culture

• Directs the organization and performance of certain functional areas and the activities of senior managers. • Provides staff direction with an understanding and following of established company policies and procedures. • Oversees business activities to ensure a high standard of professional excellence is maintained among staff members. • Directs business function including, approval of overall project plan, budgets, and work breakdown structure. • Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets. • Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel. • Communicates broadly to help ensure overall coordination for cross-functional teams.