• Assist with coordinating travel schedules and reservations • Communicate booking confirmations and itinerary updates • Maintain accurate client and reservation records • Provide support before and after travel bookings • Coordinate with travel suppliers as needed • Ensure timely and professional communication

• Assist clients with booking flights, hotels, car rentals, and other travel accommodations based on their preferences, budget, and travel itineraries. • Coordinate travel logistics, including transportation, lodging, activities, and dining reservations, to ensure a seamless and enjoyable travel experience for clients. • Communicate with clients to gather travel requirements, preferences, and special requests, and provide personalized recommendations and assistance throughout the booking process. • Research and identify travel options, destinations, and attractions that align with client interests and objectives, offering insights and recommendations as needed. • Liaise with airlines, hotels, tour operators, and other travel vendors to negotiate rates, secure bookings, and confirm reservations on behalf of clients. • Prepare detailed travel itineraries, including transportation schedules, accommodation details, activity recommendations, and emergency contact information, for clients’ reference. • Provide timely and accurate updates to clients regarding travel arrangements, changes, and any potential disruptions or delays. • Handle client inquiries, concerns, and requests related to travel arrangements, resolving issues promptly and effectively to ensure customer satisfaction. • Process payments, refunds, and exchanges for travel bookings in accordance with company policies and procedures. • Maintain organized records of client information, travel preferences, bookings, and communications in our CRM system. • Collaborate with team members and supervisors to optimize processes, streamline workflows, and enhance the overall efficiency of the travel coordination function. • Stay informed about industry trends, travel regulations, and destination-specific requirements to provide informed guidance and assistance to clients.

• Be responsible for the calculations of IRPJ and CSLL (Lucro Real) — current and deferred, PIS, COFINS (cumulative and non-cumulative), CPRB (Social Security Contribution on Gross Revenue), withholding taxes on services (including on the importation of services), as well as the related postings in SAP, and the preparation of controls for accounting reconciliations (and filing in the reconciliation system). • Be responsible for generating tax payment guides, posting them in SAP and sending them to Treasury. • Be responsible for preparing the statutory filings and ancillary obligations: ECD (Escrituração Contábil Digital); ECF (Escrituração Contábil Fiscal); PERDCOMP (for federal tax offsets), EFD-REINF, DCTF-WEB, MIT, DIRBI. • Perform monetary adjustment calculations for recoverable taxes, tax contingencies and judicial tax deposits. • Support tax management on transfer pricing matters within the company, ensuring the correct application of transfer pricing rules in intercompany transactions (new OECD rules, with focus on intercompany services and cost sharing). • Ensure the monthly and annual accounting close processes. • Ensure correct application of tax legislation at all levels. • Ensure the quality of information, deadlines, procedures and established policies. • Lead and support calculations related to the Tax Reform and the re-oneration of payroll (CPRB). • Provide support to leadership in the development and/or review of technical procedures. • Respond to and support audits, consultations and internal client requests. • Lead and support the external audit process (tax scope), including preparation of explanatory notes (effective tax rate reconciliation, deferred taxes, recoverable taxes). • Prepare budget and forecast calculations and monitor actuals (variance analysis). • Prepare calculations for tax incentives, such as incentivized donations, Interest on Own Capital (JCP), among others. • Support the generation of information for tax reports (tax cash flow; presentation materials for meetings). • Provide technical support to the Controllership and other areas.

• Provide direct support to patients and families in addressing social needs • Work collaboratively with community partners and care team members • Identify resources and community support available to the family or caregivers • Provide information, referrals, and non-clinical assistance with linkage to medical, psychosocial, and basic needs services • Empower families to advocate for themselves by providing education, guidance, and supportive tools to navigate systems and access needed services • Advocate with community agencies for, and on behalf, of clients and families • Assist in development of an internal community resource library • Connect with relevant internal staff and providers to assist with system navigation • Network with new and established community resources to increase knowledge of services