• Engage with prospective patients who inquire about SignatureMD physicians and programs. • Clearly communicate the benefits of personalized healthcare and concierge medicine services. • Build relationships with prospective patients and guide them through the membership enrollment process. • Conduct timely follow-up communications to answer questions and encourage enrollment. • Accurately document all interactions, activities, and outcomes within our CRM system. • Track and meet performance metrics, including outreach activity and conversion goals. • Participate in patient informational sessions and occasional evening events as needed. • Attend training sessions and collaborate with team members to ensure a seamless patient experience. • Maintain strict confidentiality of patient information and adhere to all privacy requirements.

• Engage directly with customers via personalized, insurance-based video consultations. • Address needs like diabetes management, weight loss, PCOS, performance training, and digestive issues. • Schedule includes 60-minute initial consultations and 30- or 60-minute follow-ups with flexibility.

• Engage with customers addressing diverse needs like diabetes management, weight loss, PCOS, performance training, and digestive issues through personalized consultations. • Conduct 60-minute initial consults and 60 & 30-minute follow-up calls, providing comprehensive support. • Book consults based on preference and availability. • Stay up-to-date on the latest research for health optimization.

• Manage end-to-end freight forwarding operations across air, sea, and land transport modes • Create shipments in internal logistics systems and manage daily ETD and ETA updates • Track shipment progress daily and proactively resolve any transit delays or disruptions • Coordinate directly with freight forwarders, carriers, and third-party logistics providers to ensure timely delivery • Oversee and verify shipping documentation including bills of lading, commercial invoices, and packing lists • Review customs paperwork to ensure full accuracy and compliance with trade regulations • Liaise with customs brokers and regulatory authorities to meet local and international trade requirements • Maintain meticulous accuracy when logging shipment data, key milestones, and critical operational dates • Provide regular status updates and operational reporting on shipment progress to stakeholders • Collaborate with internal procurement, supply chain, warehousing, and finance teams to ensure seamless logistics workflows • Maintain strong, professional relationships with key logistics partners and external stakeholders • Handle low-volume inbound and outbound phone calls to resolve immediate shipment and delivery challenges