Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing logo
Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing

A Global Human Capital Consulting & Outsourcing Company that partners with clients to develop the best talent pipelines

Customer Support, German

GeneralGeneralFull TimeRemoteSeniorTeam 11-50Since 2021H1B SponsorCompany SiteLinkedIn

Location

Portugal

Posted

2 days ago

Salary

0

Seniority

Senior

GermanPortuguese

Job Description

Customer Support, German

Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing

• Communicate effectively with German-speaking customers by phone, email and chat to clarify questions and provide support. • Ensure a high level of customer satisfaction by understanding and meeting customer needs quickly and professionally. • Resolve customer issues using problem-solving skills and by collaborating with relevant internal teams. • Maintain accurate, detailed records of customer interactions in our customer relationship management (CRM) system. • Stay informed about the company's products, services and policies to serve customers effectively. • Contribute to a positive team environment and share insights to improve overall customer support quality.

Job Requirements

  • Fluent in spoken and written German.
  • Strong communication and interpersonal skills.
  • Customer-focused.

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