• Manage the end-to-end implementation process for employer clients, ensuring all timelines, deliverables, and quality standards are met • Serve as the primary liaison with employers, facilitating regular project meetings, collecting key decisions, and ensuring alignment between internal teams and client expectations • Maintain accurate project documentation and provide ongoing reporting on project status, milestones, risks, and mitigation plans to both internal and external stakeholders • Partner closely with internal teams across operations, IT, data integration, analytics, clinical, and client services to ensure seamless implementation execution • Proactively identify potential risks and barriers, develop mitigation strategies, and escalate issues as appropriate to ensure timely resolution • Contribute to the enhancement of implementation processes and tools to improve efficiency, accuracy, and client satisfaction

• Supporting our project management team to manage project scope, time, cost, quality, communications, risk, procurement and budgets to achieve project objectives; • Undertaking project file management/document control, general administrative duties including preparation of correspondence and reports, scheduling meetings, preparing presentation materials for submissions/proposals and taking meeting minutes; • Providing assistance with managing project stakeholders including the client, authorities, consultants, and contractors; • Generating invoices, preparing cashflow and cost control plans;

• Develop and maintain detailed project plans for assigned customer projects. • Define key milestones, deliverables, and timeline touchpoints in collaboration with internal teams and clients based on the defined project scope. • Coordinate cross-functional workstreams to ensure tasks are assigned, tracked, and completed on schedule. • Monitor project timelines and proactively identify potential delays, risks, or resource constraints. • Implement corrective action plans when projects are at risk of missing deadlines. • Ensure all deliverables meet defined quality standards prior to client submission. • Serve as the primary point of contact for client project teams regarding project status, timelines, and deliverables. • Schedule and facilitate recurring client meetings, internal working sessions, and milestone reviews. • Prepare and distribute meeting agendas, action item summaries, and follow-up documentation. • Provide regular status reports outlining progress, risks, and upcoming milestones. • Track critical regulatory filing deadlines and submission timelines. • Support the development and refinement of project management templates, reporting tools, and standard operating procedures to create efficiencies.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As an Associate Resource Coordinator, you will provide critical support to the Resource Coordinators Professional Services team to ensure that resources are allocated effectively to customer engagements. You will work daily with our Resource Coordinators, Leadership and Project Managers for our professional services to ensure that all resource schedules are accurately reflected in our systems and analysis is conducted on those forecasted schedules. You will collaborate with other Services Operations team members to support this process, and report to the Manager of Services Operations globally. What You'll Do: Manage the Resource Request Queue to reflect staffing decisions for professional services engagements in PSA solutions (FinancialForce) Create and manage resource requests and bookings for CrowdStrike’s professional services engagements and resources in PSA solution (FinancialForce) Facilitate proper system hygiene in PSA tool by enforcing process compliance with consultants Track and report internally on scheduling status for Professional Services to ensure timely scheduling and staffing of engagements Help field incoming staffing inquiries from the delivery and sales team Help maintain written policies and procedures for all assigned functions Run reports and provide analysis on utilization trends, pipeline forecast and resource capacity that will support Resource Coordinators to make strategic scheduling and staffing decisions Help maintain the Skills Repository and implement the skills program for resource management to ensure resource coordinators have accurate skills data to make efficient staffing decisions. Manage and complete resource change requests, set up of new hires in PSA and other resource maintenance What You’ll Need: A four-year degree (or equivalent) with an emphasis in Business Management or related field 1 year performing similar duties to the above or 1-2 years experience demonstrating a strong working knowledge of customer service and operations; working knowledge of a professional services firm Can handle multiple tasks at once using excellent organizational, time management, and project management skills Exceptional written and verbal communication skills Ability to interact professionally, harmoniously, and productively with customers and/or internal team members at all levels Ability to operate in a fast-paced environment #LI-AC1 #LI-Remote This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment. Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $57,000 - $90,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here . Expected Close Date of Job Posting is:03-28-2026