Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our largest South Korean customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you're ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team. Our Company's Values Atlassian's core values guide our culture and decision-making: - Open Company, No BS: We promote transparency and honesty in communication. - Build with Heart and Balance: We create effective products while prioritizing user experience and empathy. - Don't #@!% the Customer: Customer satisfaction is our top priority; we put customers first with integrity. - Play, as a Team: Collaboration and teamwork are essential for achieving our goals. - Be the Change You Seek: We empower individuals to take initiative and drive positive change. Our Team's Values - Excellence: Strive to exceed expectations and ensure stakeholders love working with us. - Team > Individual: We win and lose together, supporting each other and celebrating our successes as a team. - Intentional Positivity: We move forward with positive intent, assuming the best in those around us. - Own Your Domain, Your Way: Drive and own your work, making it successful and uniquely yours. How We Work Together - We solve problems as a team and we're always willing to help each other. - We believe in a distributed-first work model, allowing employees to work from various locations across the region while maintaining strong connections and collaboration. - Empowered to "Be The Change You Seek," we encourage trying new things and learning from failures. Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. What You'll Do - Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams. - Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators. - Empathise with Customers: Practice empathy to understand customer pain points and technical challenges. - Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge. - Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals. At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. This role may also be eligible for benefits, bonuses, commissions, and equity. Your Background - Experience with an Enterprise sales cycle, understanding deal dynamics and value selling. - 5+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or customer facing capacity. - Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions. - Technically minded or experienced in working with technology. - Comfortable in a multi-functional context, engaging with executives or technical audiences. - Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus. - Experience working with South Korean customers. - Proficiency in Korean and English language is mandatory. - Knowledge of how software is defined, built, and deployed. - Prior use of Atlassian products is a plus. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

• Perform on-site diagnostics and troubleshooting of ash handling and material handling systems • Support installation, startup, shutdowns, and commissioning activities • Evaluate existing systems (ANDRITZ and competitor equipment) • Conduct multi-day site assessments to identify performance improvements • Deliver technical recommendations, system evaluations, and training • Build long-term customer relationships through hands-on support • Identify and develop aftermarket service, upgrade, and parts opportunities

• Own ambiguous, high value business problems from initial framing through delivery and adoption. • Work with business stakeholders to clarify goals, constraints, risks, and success metrics. • Translate business objectives into decision requirements, data needs, evaluation criteria, and solution approaches. • Partner with technical teams to design and apply AI and analytics solutions that are fit for real world use. • Evaluate tradeoffs between accuracy, speed, cost, risk, and adoption rather than optimizing a single metric. • Drive stakeholder alignment and decision making using evidence, not authority. • Measure impact post deployment and iterate based on outcomes and feedback.

Role Description Atlassian is looking for a Sr. Pre-Sales Solutions Engineer for our Mid-market business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close deals. In This Job, You Will: - Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid-Market Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory. - Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be. - Probe for and identify additional opportunities for cross-product/solution expansion. - Investigate, discover, and assess client pain points. - Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working. - Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams. - Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio. - Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision. - Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together. - Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management. - Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress. Qualifications - 5+ years of experience interacting with mid-market customers in a pre-sales capacity. - Excellent communication and strong presentation skills to multi-level audiences. - Creative problem solver who can interpret complex business problems and boil them down into solutions. - Comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. - Passionate about making customers and Atlassian successful. - Customer-centric mindset with a proven track record in building executive relationships with customers. Requirements - Ability to collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. - Open to giving and receiving feedback, tolerate failure, love to win, and hate to lose. Benefits - Health coverage. - Paid volunteer days. - Wellness resources. - Variety of perks and benefits to support you and your family.