• Develop and execute strategies for acquiring new partners; identify potential suppliers and ensure their transformation into long-term, trusted business partners within the system. • Identify manufacturing partners aligned with the company’s targeted technologies, quality standards, and delivery performance; conduct on-site evaluations and integration activities. • Expand the network with partners having diverse manufacturing technologies and capabilities through fieldwork, fairs, events, and business development initiatives. • Collaborate with internal departments (sales, project, operations, etc.) to identify required manufacturing competencies and ensure the acquisition of suitable partners. • Ensure partner sustainability and long-term engagement through development plans and regular follow-up. • Review and evaluate newly registered accounts; manage the onboarding and system integration processes of new partners. • Manage partner relations and resolve issues raised by partners in a timely and effective manner. • Monitor partner quality, delivery performance, and overall ratings to enhance customer satisfaction and continuously improve the partner network. • Track partner activity scores on a daily basis and take proactive steps to improve underperforming partners • Conduct field visits to strengthen relationships and increase partner engagement and system adaptation. • Analyze partner needs and contribute to partner-focused marketing and business development activities. • Coordinate with global Partner Network, Sales, and Operations teams (especially Europe and the US) to ensure alignment and knowledge sharing.

• Following and controlling the production processes of the orders given to the production partners (additive manufacturing, machining, sheet metal laser cutting and press brake bending, volume molding, etc.) • Ensuring project coordination by communicating with customers and production partners during the project. • Support of the manufacturing process: control of dates and dispatch, organization of delivery and quality control of the products. • Technical support to production partners. • Solving problems and special cases with customers and manufacturers that occur during order processing. • Undertaking the management of the relevant project between the production partner and the customer during the production period. • Following the logistics process of work packages from production partners. • Supervision of the processing of production orders, documentation in internal CRM and ERP systems. • Contacting the production partner for rework and/or remanufacturing for work packages with quality problems. • Working in coordination with quality, logistics and purchasing department.

• Identify and engage with top hospital-based clinicians and researchers to understand scientific needs and gather insights that support Protara strategies • The MSL provides crucial, evidence-based data, and shares up-to-date treatment guidelines with hospital staff • Develop and maintain scientific, clinical, and technical expertise in Protara’s rare disease and uro-oncology portfolio through ongoing training and self-education • Build territory plans for assigned geographies to include strategies and tactics for engagement with HCPs/key opinion leaders (KOLs) • Support clinical trial execution including recruitment and site outreach as requested • Identify, establish, and maintain collaborative relationships with key investigators, institutional leaders, medical groups, and consortia • Provide scientific evidence and clinical trial information to healthcare professionals, clinical trial staff, and payors • Increase awareness in the medical community of the company and enhance company interaction with thought leaders • Assist in training of new hire MSLs and design and implementation of effective training curricula • Support the development and implementation of advisory boards and other scientific meetings • Monitor the competitive landscape for specific therapeutic areas of interest to the company • Execute MSL activities with adherence to all related policies and standard operating procedures • Address unsolicited medical questions related to clinical trials and scientific exchange

• Serve as a key support for clients in partnership with Client Services team members to support business retention. • Provide administrative support to the Client Services team to ensure successful delivery of client service commitments. • Prepare and run client-specific reports as needed to support account management activities. • Collaborate with internal Point C teams and TPA partners to research and respond to client inquiries in a timely manner. • Facilitate the resolution of client concerns by coordinating across departments and ensuring follow-up. • Participate in client-facing activities such as benefit fairs, employee meetings, and enrollment presentations.