At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Account Specialist
Location
United States
Posted
1 day ago
Salary
$50K - $65K / year
Seniority
Senior
Job Description
Account Specialist
Point C
• Serve as a key support for clients in partnership with Client Services team members to support business retention. • Provide administrative support to the Client Services team to ensure successful delivery of client service commitments. • Prepare and run client-specific reports as needed to support account management activities. • Collaborate with internal Point C teams and TPA partners to research and respond to client inquiries in a timely manner. • Facilitate the resolution of client concerns by coordinating across departments and ensuring follow-up. • Participate in client-facing activities such as benefit fairs, employee meetings, and enrollment presentations.
Job Requirements
- Bachelor’s degree or equivalent related experience
- Minimum 3 years of experience in a TPA, insurance, or related employee benefits environment
- Strong knowledge of self-funded health plans and employee benefit programs
- Familiarity with benefit-related federal regulations, including ERISA, COBRA, HIPAA, and ACA
- Excellent written and verbal communication skills
- Exceptional organizational skills with strong attention to detail
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook
- Strong analytical, problem-solving, and decision-making skills
- Ability to comprehend complex information and follow instructions
- Effective time management with the ability to meet deadlines and manage multiple priorities
- Ability to interact confidently with senior executives and clients
- Self-motivated, accountable, and proactive in driving projects to completion
Benefits
- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Paid time off (PTO) and disability leave
- Employee Assistance Program (EAP)
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