• Coordinate the scheduling and delivery of home care services in line with client care plans. • Serve as the primary point of contact for clients, their families, and support workers. • Ensure client needs are met by matching them with suitable caregivers and updating schedules as needed. • Manage service delivery coordination and rostering to maintain efficient operations. • Perform data entry and data compliance checking to ensure accurate and up-to-date client and service records. • Support content updates and marketing tasks as directed. • Follow up on client feedback and assist in resolving any service-related concerns. • Maintain accurate and up-to-date client records, care plans, and documentation. • Collaborate with the care team to ensure compliance with service standards, safety protocols, and regulations. • Provide updates on invoice and accounts receivable as required. • Assist in the onboarding and orientation of new caregivers and staff. • Support internal reporting, documentation, and compliance efforts for service improvement. • Identify opportunities to improve operational efficiency and enhance client satisfaction. • Perform any other duties as directed by the supervisor or director.

• Build and maintain construction schedules across approximately 15 concurrent residential projects (new builds and renovations) • Perform takeoffs from building plans to support cost planning and procurement • Coordinate with subcontractors and trades to ensure schedules are met • Manage documentation, variations, and progress tracking across projects • Support the Contracts Administrator with day-to-day administrative and commercial tasks • Monitor project timelines and flag scheduling risks early • Assist with invoice processing through internal systems (Tradies App / Buildertrend)

• Answer phone calls promptly and professionally, addressing patient enquiries and concerns. • Manage patient bookings using our online dental software, including scheduling, rescheduling, and updating patient records. • Contact patients to confirm unconfirmed appointments 48 hours prior, and assist in keeping schedules full by offering earlier times to those wanting to move appointments. • Maintain accurate and well-organised patient notes and communication records. • Lodge superannuation release applications for patients. • Assist patients in setting up payment plans and ensuring all payment details are correctly recorded. • Keep email inboxes and online communication platforms updated and organised. • Request deposits from patients to secure initial consultations and treatment plans. • Collaborate closely with the clinical and management team to ensure smooth daily operations.

• Read and understand building plans, mechanical drawings, specifications and tender documents. • Design air conditioning and ventilation systems in Plandroid (correct equipment sizing, duct layout, zoning, ventilation). • Choose the right brands, equipment and system types for each project. • Build accurate quotes in Simpro using the correct costs, labour and margins. • Follow the company’s estimating standards and templates every time. • Allow for commercial requirements: staging, access, lead times and any tender conditions. • Keep quotes consistent, tidy and on-brand. • Ask questions early when plans, specs or tender requirements are unclear. • Hand the finished quote to the sales team and provide a short summary so they can submit and follow up. • Keep records and files organised in the shared drive and in Simpro. • Meet agreed turnaround times for each quote, including tender deadlines.