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Hunt St

We help Aussie companies find top 3% remote talent in the Philippines & Nepal for a single finder's fee.

Virtual Dental Receptionist

Location

Philippines

Posted

1 day ago

Salary

$1.5K - $2K / month

Seniority

Senior

English

Job Description

Virtual Dental Receptionist

Hunt St

• Answer phone calls promptly and professionally, addressing patient enquiries and concerns. • Manage patient bookings using our online dental software, including scheduling, rescheduling, and updating patient records. • Contact patients to confirm unconfirmed appointments 48 hours prior, and assist in keeping schedules full by offering earlier times to those wanting to move appointments. • Maintain accurate and well-organised patient notes and communication records. • Lodge superannuation release applications for patients. • Assist patients in setting up payment plans and ensuring all payment details are correctly recorded. • Keep email inboxes and online communication platforms updated and organised. • Request deposits from patients to secure initial consultations and treatment plans. • Collaborate closely with the clinical and management team to ensure smooth daily operations.

Job Requirements

  • Previous experience in dental reception or healthcare administration preferred.
  • Strong written and verbal communication skills in English.
  • Experience using dental software systems (e.g., Dental4Windows, Core Practice, or similar).
  • Excellent organisational skills and attention to detail.
  • Reliable internet connection and a quiet, professional workspace.
  • Positive attitude, empathy, and a commitment to patient care.

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