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Virtual Dental Receptionist
Location
Philippines
Posted
1 day ago
Salary
$1.5K - $2K / month
Seniority
Senior
Job Description
Virtual Dental Receptionist
Hunt St
• Answer phone calls promptly and professionally, addressing patient enquiries and concerns. • Manage patient bookings using our online dental software, including scheduling, rescheduling, and updating patient records. • Contact patients to confirm unconfirmed appointments 48 hours prior, and assist in keeping schedules full by offering earlier times to those wanting to move appointments. • Maintain accurate and well-organised patient notes and communication records. • Lodge superannuation release applications for patients. • Assist patients in setting up payment plans and ensuring all payment details are correctly recorded. • Keep email inboxes and online communication platforms updated and organised. • Request deposits from patients to secure initial consultations and treatment plans. • Collaborate closely with the clinical and management team to ensure smooth daily operations.
Job Requirements
- Previous experience in dental reception or healthcare administration preferred.
- Strong written and verbal communication skills in English.
- Experience using dental software systems (e.g., Dental4Windows, Core Practice, or similar).
- Excellent organisational skills and attention to detail.
- Reliable internet connection and a quiet, professional workspace.
- Positive attitude, empathy, and a commitment to patient care.
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