• Performs standard, recurring processing and quality tasks in support of outsourced services • Demonstrates knowledge and skill in assigned work processes • Develops understanding of the client's business and applies knowledge to support efficient procedures • Contributes to problem identification and resolution • Interprets, audits and reconciles reports for accuracy or completeness • Prepares and maintains standard reports for management and clients • Handles company confidential data according to policy and guidelines • Adheres to existing security policies and procedures

• Supervises claims audit operations within Pharmacy Benefit Management (PBM) services • Ensures accurate adjudication of pharmacy claims while maintaining compliance with Medicaid requirements and operational performance standards • Oversee claim audit workflows to ensure accuracy, timeliness, and compliance with PBM and Medicaid guidelines • Monitor performance metrics (productivity, quality, turnaround times) and implement process improvements to identify discrepancies • Manage escalations and resolve complex claims issues involving members, providers, and pharmacies • Partner with internal teams to support system updates, audits, and ongoing claims operations • Work with state to present audit findings, develop new capabilities and manage appeal processes

• Conduct applied research into novel methods for representing, compressing, and streaming animated 3D content, with a strong focus on Gaussian splatting and efficiency for low-power mobile AR/VR devices • Quickly develop proof-of-concepts and transition successful experiments to production-ready code to advance our streaming pipeline • Design and evaluate algorithms for spatial data optimization, compression, and adaptive streaming based on network conditions and device capabilities • Contribute to solutions for challenging problems like animated content, real-time relighting, integrating content into an AR environment, and facilitating open-world VR experiences • Work closely with rendering engineers to define data formats, rendering pipelines, and performance targets optimized for mobile hardware. • Collaborate with cloud and content processing engineers to establish robust and efficient workflows for automated processing of diverse user input data into our streaming format • Proactively follow and apply the latest computer graphics research related to novel view synthesis on mobile devices, such as radiance fields, differentiable rendering, and photogrammetry • Clearly communicate research findings and technical concepts to both technical and non-technical stakeholders

• Diagnose the biggest growth or operational bottleneck in the business • Build structured solutions to remove constraints in revenue, conversion, retention, or delivery • Turn ambiguous problems into clear execution plans • Own high-priority initiatives end-to-end • Move quickly from problem → solution → implementation • Work directly with the founder on fast-moving priorities across marketing, sales, and operations • Build SOPs, dashboards, and operating systems • Translate founder knowledge into repeatable, scalable processes • Improve operational reliability across the business • Work across marketing, sales, student delivery, and operations • Identify friction in funnels and internal workflows and remove it • Ensure execution actually happens—not just plans**