Role Description As a Customer Success Specialist, you will help professors at leading universities in the US integrate JoVE videos into their courses to improve teaching outcomes and student success. You'll play a key role in ensuring users get the most value from their JoVE subscription. Responsibilities: - Conduct daily outreach to Faculty (via calls, emails, and 1:1 demos) to set up JoVE integrations in courses and increase product usage. - Increase JoVE adoption by delivering product awareness sessions across existing customer universities and research institutes. - Grow engagement and usage by delivering presentations at: - Exhibits and conferences - University seminars and workshops - Onsite customer visits - Strengthen subscription renewal outcomes by ensuring smooth implementation support, and consistent usage of JoVE resources. - Influence product decisions by communicating customer feedback to sales, product, and marketing teams. Qualifications - A master's degree or PhD in Life Science disciplines. - Experience in science communications, academic outreach or other customer-facing roles is preferred. - Some laboratory research experience is a plus. - Fluent communication skills in English. - Knowledge of education, market trends, and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology. - Strong interpersonal skills with a passion for remote relationship-building. - Experience in networking using cold calling is preferred. Benefits - You can expect compensation packages competitively placed within the local market. - You will make a direct impact in accelerating science research and in improving student learning in science education. - Opportunity to work with global teams and in an environment that promotes innovation and collaboration. - Our strong promotion from within culture draws a clear path to advance your career with us.

Role Description We are seeking dedicated and enthusiastic Resolution Specialists to join our Contact Center Sales and Support teams. As a Resolution Specialist, you will play a vital role in ensuring seamless communication between internal staff and external customers, resolving inquiries, and supporting the Contact Center. If you are passionate about customer service and thrive in a dynamic environment, we encourage you to apply. Key Responsibilities - Answer incoming calls and emails from both internal and external customers, providing prompt and professional assistance. - Serve as the primary point of contact for resolving problems and addressing concerns related to reservations. - Assist management and colleagues with problem resolution and policy clarification. - Excel in problem analysis and demonstrate a strong ability to work effectively in ambiguous situations and think creatively beyond conventional boundaries to balance guest satisfaction and company objectives. - Strengthen contact center staff performance by sharing available resources and best practices for excellent customer service. - Resolve questions and issues received via email with a focus on service excellence. - Stay informed about changing policies, procedures, and promotional offers to accurately support guests, travel advisors, and staff. - Serve as a resource for special projects. - Act as a backup for Reservation Sales Agents during times of high volume or absences to maintain service levels. Qualifications - Excellent communication and interpersonal skills. - Strong negotiation abilities and a customer-centric approach. - Must demonstrate strong proficiency in Microsoft O365 applications as well as a strong overall computer literacy. - Ability to multitask and prioritize effectively in a fast-paced environment. - Demonstrated ability to maintain confidentiality and exercise sound judgment. - Capacity to work independently under pressure and adapt to changing circumstances. - Passion, enthusiasm, and dedication to creating memorable guest experiences. - Accountability, honesty, fairness, and consistency in all interactions. - Open-mindedness and a collaborative spirit, promoting teamwork and mutual success. - Travel industry experience recommended but not required. Requirements - Flexible scheduling is essential. - Some overtime or extended shifts may occur during peak seasons or special projects. - January and February are our busy times and personal time off will be limited or not available. - We are open most holidays and overtime may be mandatory as needed. - Position operates in a fast-paced call center environment with frequent guest and staff interaction. Benefits - Cruise and Travel Privileges for you and your family and friends. - Health Benefits. - 401(k). - Employee Stock Purchase Plan. - Training & Professional Development.

• Build, schedule, and deploy email and SMS campaigns and flows in Klaviyo across a portfolio of US DTC brands • Set up and configure Klaviyo email and SMS accounts for new clients • Own the campaign calendar - keeping it current, flagging risks early, and making sure nothing slips • Write creative briefs for designers and copywriters, and manage the email design process from brief to approval • Pull and compile monthly performance reports across email and SMS accounts • Communicate directly with clients on campaign approvals, design feedback, and performance updates • Collaborate with your Retention Strategist and pod (designer, copywriter) on all client deliverables • Maintain a strong design eye - you're not building the emails, but you know when something looks off-brand

Financial Specialist Greer, SC 29651 Posted: 06/23/2026Industry: ClericalJob Number: 202033 Job Description NO CORP TO CORP NO 1099 NO 3RD PARTY RECRUITER SUBMITTALS<br /> Financial Specialist Location: Greenville, South Carolina (Hybrid) Hours: 8:00 AM &ndash; 5:00 PM Days: Monday &ndash; Friday Term of Contract: Long-term ongoing contract Pay Rate Range: $40.00 - $53.00 per hour DOE Benefits: PTO, Sick Pay, and Holiday Pay Offered Work Schedule: Hybrid Schedule (Subject to Change) - Remote: Monday - Onsite: Tuesday and Thursday - Additional rotating onsite day (Wednesday or Friday) - Increased onsite presence required during onboarding What This Role Is Really Looking For We are seeking a highly organized and detail-oriented Financial Specialist who thrives in a fast-paced corporate environment. This position is ideal for someone with a strong finance, accounting, or controlling background who enjoys working behind the scenes to keep financial operations running smoothly. The right candidate will have advanced SAP and Excel skills, experience managing purchase orders and invoicing, and the ability to analyze financial data with accuracy and attention to detail. This is a hands-on role supporting financial operations, reporting, budgeting, and procurement activities within a global organization. What You'll Do - Process and track purchase orders within SAP and related procurement systems - Manage invoicing, goods receipts, accruals, and financial reconciliations - Support monthly financial close activities, reporting, and data validation - Maintain and monitor departmental budgets and actual expenditures - Research discrepancies and resolve financial issues as needed - Assist with annual budget planning and forecasting activities - Analyze financial information and prepare reports for management review - Track procurement requests and ensure proper financial coding - Support special projects, process improvements, and operational initiatives - Maintain financial records in compliance with company accounting policies and procedures - Collaborate with finance, operations, and procurement teams across multiple business functions - Participate in daily team meetings and support ongoing financial operations Required Qualifications Education - Bachelor's Degree in Business, Accounting, Finance, or a related field - Equivalent combination of education and professional experience may be considered Experience - 5+ years of experience in finance, accounting, controlling, or financial operations - 5+ years of experience using financial, procurement, or ERP systems - Advanced Microsoft Excel skills - Experience processing purchase orders, invoices, accruals, and financial reporting - Strong analytical, organizational, and problem-solving abilities - Excellent written and verbal communication skills - Ability to manage multiple priorities with minimal supervision - SAP experience, including procurement and SRM modules - Experience working within a large global organization - Exposure to budgeting, forecasting, and financial planning processes - Experience supporting international finance or controlling functions - Familiarity with AI-powered business tools such as Microsoft Copilot - Project coordination or process improvement experience The Candidate Who Will Thrive Here - Enjoys working with numbers, data, and financial processes - Takes ownership of assignments and consistently delivers accurate work - Can quickly learn systems and business processes - Has exceptional attention to detail and follows through on commitments - Works effectively both independently and as part of a collaborative team - Is proactive in identifying opportunities for process improvements - Thrives in an environment where accuracy, organization, and accountability matter Why This Opportunity Stands Out - Long-term contract opportunity with stability and career growth potential - Competitive pay rate up to $53.00 per hour based on experience - Hybrid work schedule offering flexibility - Opportunity to work within a highly respected global organization - Exposure to large-scale financial operations, budgeting, and procurement processes - Collaborative team environment with opportunities to contribute to process improvements - PTO, Sick Pay, and Holiday Pay available - No travel required. HKA Enterprises is a global workforce solutions firm. If you are seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program. #LI-SJ1 Additional Information HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program. Meet Your Recruiter Sherry Jordan Results driven Account Manager matching talented people to life long careers. This starts with conversations to uncover values, personal and professional goals, and develops into trust. I specialize in Account Management, Senior Recruiting for the German Automotive Industry, Engineering, IT, and specialized positions. - Connect on Facebook - Connect on LinkedIn HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.