#PaixãoPorTransformação
.NET Support and Maintenance Analyst - Mid-level
Location
Brazil
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
.NET Support and Maintenance Analyst - Mid-level
Spread Tecnologia
• Support and Maintenance – Level 2 (L2) • Handling incident and request tickets, focusing on technical diagnosis and resolution; • Supporting the Service Desk (L1) in critical situations or escalations; • Conducting technical analyses (troubleshooting and debugging) to identify failures; • Performing root cause analysis (RCA) for critical or recurring incidents; • Prioritizing and organizing maintenance requests according to business impact; • Assisting with deployment of changes in production environments, in coordination with Infrastructure and Development.
Job Requirements
- Knowledge of web applications;
- Integrations via REST and SOAP APIs (WCF);
- .NET platform;
- Databases and SQL query skills;
- Infrastructure based on Windows Server and IIS;
Benefits
- Position also open to candidates with disabilities (PWD)
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