• You take full entrepreneurial responsibility for DELA, including operational, strategic, and commercial leadership. • Identify and scale 1–2 new course verticals per year. • Manage performance marketing: Google Ads, Meta Ads, TikTok, SEO. • Build and optimize a sales funnel. • Lead inbound sales educational advisors and streamline them for efficiency. • Full P&L responsibility.

• Conduct a comprehensive, high-quality intake assessment to identify new patients' needs and barriers using a proprietary biopsychosocial assessment • Communicate effectively with patients while exhibiting competencies in diagnostic assessment/formulation and the provision of behavioral health services • Provide treatment recommendations at the conclusion of the intake assessment and collaborate with other members of the clinical team to ensure a coordinated and seamless transition to ongoing care • Maintain an accurate, confidential, and detailed record of patient assessment and ensure compliance with relevant intake documentation and regulations • Assess and screen patients for any potential crisis situations or urgent mental health needs

• Provide administrative, clinical support, scheduling, and coordination of member services for a collaborative behavioral health team • Serve as a key resource for patients and parents/caregivers to engage, educate, and support members throughout their care journey • Conduct outreach to patients/parents/caregivers to confirm appointments and provide education regarding services • Obtain required consents and releases of information, including medication management agreements • Respond to patient inquiries and triage requests • Coordinate care and communication with primary care and external healthcare providers • Manage and process clinical correspondence, forms, and letters

• Site Appraisal & Acquisition • Conduct full planning, policy, technical, commercial, and legal viability assessments of potential sites. • Review zoning regulations, planning history, environmental constraints, heritage factors, and infrastructure considerations. • Evaluate development potential and identify risks, constraints, and opportunities that may affect acquisition strategy or development outcomes. • Recommend planning-led phasing and mitigation strategies to de-risk proposals and align with policy requirements. • Support the Acquisition team by providing clear, evidence-based planning insights during early-stage site evaluation. • Planning Application Support • Work closely with Design Architects and the Planning Team to ensure schemes are policy-compliant, technically robust, and positioned for approval. • Prepare and support planning submissions such as Planning Statements, DAS, feasibility reports, and supporting documentation. • Review design proposals for compliance with planning policies, zoning laws, and environmental regulations, advising on early adjustments. • Confidently handle stakeholder engagement with planning officers, neighbours, and consultees throughout the application process. • Service Offering & External Client Handling • Communicate directly with external clients to understand project objectives, provide planning guidance, and support service-offering deliverables. • Conduct planning appraisals, feasibility reviews, and risk assessments for client projects. • Coordinate with external consultants (e.g., ecologists, surveyors, transport specialists) to gather information required for both internal and client planning work. • Maintain strong, professional communication to guide clients through constraints, risks, and planning strategy.