aptihealth logo
aptihealth

Transforming Behavioral Healthcare

Certified Medical Assistant

Location

New York

Posted

1 day ago

Salary

$20 - $22 / hour

Seniority

Mid Level

Professional Certificate2 yrs expEnglish

Job Description

Certified Medical Assistant

aptihealth

• Provide administrative, clinical support, scheduling, and coordination of member services for a collaborative behavioral health team • Serve as a key resource for patients and parents/caregivers to engage, educate, and support members throughout their care journey • Conduct outreach to patients/parents/caregivers to confirm appointments and provide education regarding services • Obtain required consents and releases of information, including medication management agreements • Respond to patient inquiries and triage requests • Coordinate care and communication with primary care and external healthcare providers • Manage and process clinical correspondence, forms, and letters

Job Requirements

  • 2+ years of experience as a Certified Medical Assistant (CMA)
  • Proficiency with Electronic Health Records (EHR/EMR) systems
  • Strong written and verbal communication skills with the ability to effectively support patients and providers in a virtual environment (phone, video, email, etc.)
  • Ability to prioritize patient needs and appropriately triage requests under clinical direction
  • Experience supporting patients in a telehealth or virtual care setting preferred

Benefits

  • Comprehensive Medical, Dental, and Vision plans available
  • Paid Time off, Sick Time and Paid Company Holidays
  • 401k Retirement Savings Program with 2% Company matching
  • Voluntary Life Insurance
  • Employee Assistant Program (EAP)
  • Competitive Salary
  • Work from home

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