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Technical Team Lead – AWS
Location
India
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Technical Team Lead – AWS
Thinkahead Consultant Psychologist Pty Ltd
• The Technical Team Lead – Managed Services (Public Cloud) serves as a strategic technical leader, trusted advisor, and subject matter expert across Public Cloud technologies, Platform Engineering, DevOps, Automation, and Cloud Operations. • Responsible for leading the design, implementation, support, and continuous improvement of enterprise-grade cloud solutions while driving operational excellence and ensuring exceptional customer outcomes. • Provides both technical and people leadership, overseeing a team of cloud engineers responsible for delivering managed services across multi-cloud environments. • Acts as the primary escalation point for complex technical issues, ensuring rapid resolution of critical incidents while maintaining service availability, reliability, security, and performance. • Collaborates closely with customers, executive stakeholders, architects, engineering teams, project managers, and business leaders to align technology initiatives with organizational objectives. • Drives the adoption of cloud-native architectures, Infrastructure as Code (IaC), automation frameworks, DevOps and DevSecOps practices, FinOps principles, and operational best practices to improve efficiency, scalability, and business value.
Job Requirements
- 10+ years of overall IT industry experience, including 8+ years of hands-on experience in Cloud, DevOps, Automation, and Platform Engineering.
- Demonstrated ability to lead technical discussions and whiteboarding sessions with customers to solve complex business and technology challenges.
- Strong consulting mindset with proven business acumen and customer-facing leadership experience.
- Expert-level knowledge of AWS and/or Microsoft Azure cloud platforms, including architecture, operations, governance, security, and cost optimization.
- Hands-on experience designing and implementing core cloud services, including Compute, Storage, Networking, Databases, Identity & Access Management, Containers, and Security solutions.
- Deep experience leading transformational initiatives such as Cloud Migration, Cloud Transformation, Platform Engineering, DevOps, DevSecOps, and Application Modernization.
- Extensive experience with Infrastructure as Code (IaC) and automation tools including Terraform, Ansible, CloudFormation, ARM Templates, or equivalent technologies.
- Strong experience with CI/CD platforms and deployment automation tools such as GitHub, GitHub Actions, Jenkins, Harness, Azure DevOps, or similar technologies.
- Expert understanding of Git workflows, source control management, and branching strategies.
- Strong expertise in Kubernetes, containers, microservices, and cloud-native application architectures.
- Comprehensive understanding of Software Development Lifecycle (SDLC), Agile methodologies, DevSecOps practices, and continuous delivery frameworks.
- Excellent communication, presentation, stakeholder management, and interpersonal skills.
- Proven ability to resolve critical incidents in large-scale environments (include SLA metrics).
- Familiar with ITIL-style problem management and blameless post-mortems.
- Lead triage, diagnosis, and resolution of critical (P1/P2) incidents across the AWS ecosystem.
- Perform root cause analysis (RCA) and deliver customer-facing post-mortem reports with actionable prevention plans.
- Coordinate with Technical Account Managers (TAMs), Service Teams, and customer stakeholders during live outages.
Benefits
- Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
- Paid time off and company holidays, along with additional leave benefits as per policy
- Flexible work arrangements, supporting work-life balance
- Learning and development opportunities to support continuous growth and upskilling
- Employee wellness initiatives and programs focused on physical and mental well-being
- Retirement and statutory benefits in line with India regulations
- Inclusive and people-first culture, with a strong focus on collaboration and ownership
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