• Present the Instructure Learning Platform as a product (and as a partner) to all stakeholders, from shallow to deep, from storytelling to technical deep-dives. • Develop and deliver tailored product demonstrations that are simple but engaging. • Discover and analyse individual customer goals and challenges and map those back into the appropriate Platform solution(s). • Analyse technical requirements in RFIs/RFPs and determine which Instructure solutions, services and partners will be required to meet the client needs. • Respond to functional and technical elements of RFIs/RFPs (experienced Sales Engineers are successful at addressing client needs during very competitive RFI/RFPs). • Convey customer requirements to leadership. • Successfully conceptualise and communicate about how products and services affect opportunities and sales exposure within an organisation and the education space. • Understand and document customer requirements to support a successful evaluation, proof of concept and implementation. • Track progress on projects through consistent record-keeping and knowledge-sharing. • Facilitate a successful transition as prospects become customers

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a new role in the Construction and Utilities business unit. This role will report to the Director/VP Business Development with a dotted line supervisor on the Customer Success Team. This role is critical to support the continued development of technical integrations with existing partners as well as onboarding new partners. This role will serve as the US-based, front line technical integration expert across Eagleview’s APIs and integrated partner workflows. This role will be remotely based in the US with travel required to Partner sites for integration planning and ongoing customer support. This role will collaborate with Eagleview’s Engineering and Product teams in supporting the expansion of our Partner integration programs. This role will be critical to providing a better experience for Partner integrations and to speeding up time-to-market to bring dollar one revenue earlier in the sales cycle. Responsibilities - Working with our business development team, introduce our APIs to partners as they begin the Eagleview integration process while collaborating with them throughout their integration efforts to ensure success. - Act as the primary point of contact for technical members of partner teams, including directly fielding technical questions about our APIs, Security protocols, and integration best practices. - Manage the calendar of integrations and proactively engage partners to complete planned integrations on time. - Collaborate with partners’ technical stakeholders to architect optimal integration approaches and continuously improve our API onboarding processes. - Technically assist partners' technical counterparts throughout the implementation process, specifically in integrating with our APIs. - Create test plans, testing credentials, and validate test data sent by partners during the onboarding process. - Monitor partner integrations and handle escalations from internal and external stakeholders to resolve issues and outages. - Support and upgrade partner integrations as Eagleview solutions, services and technology evolve, notably when deprecating obsolete functionality. - Provide internal documentation and training to Eagleview client support teams about partner integrations to launch campaigns and troubleshoot issues as they arise. - Act as the bridge between external partners and EV’s Product & Engineering teams by gathering market insights, product feedback, documenting partner product roadmaps, testing new features, organizing releases, and prioritizing critical functional and technical enhancements. - Strive to be a trusted advisor / go-to person, for partner-related technologies and integrations, for all cross-functional teams within Eagleview. - Assist internal stakeholders with capturing integration details & nuances, use cases and requirements for product design specifications. - Collaborate with the product team to develop new features and capabilities and to improve data ingestion processes. - Work with the Product, Partner, Customer Success, and Engineering teams to improve the integration process. - Manage resourcing, timelines, and dependencies to ensure successful integration engagements with partners. - Provide on-going integration support for Partners including as-required testing support, issue oversight and resolution, and proactive technical advisory. - Assist in the development and ongoing enhancements of client-facing FAQ and integration best practices documentation. Qualifications - Bachelor's degree in IT, Engineering, or Computer Science or commensurate industry experience. - 3-5 years of technical experience, preferably in a consulting or integration engineering role. - Strong understanding of REST APIs, SDKs integration, API Management, Cloud infrastructure, and modern security implementations such as OAuth and 3LA. - Proficiency in JavaScript/CSS and one or more OO or Functional programming languages. - An ability to express complex technical concepts in plain language to reach broader audiences. - Experience leading and confidently guiding technical and architectural discussions and workshops. - Strong project management experience, including experience leading multiple external stakeholders and managing multiple projects at different stages of maturity. - Entrepreneurial thinking and the ability to turn high-level direction into detailed action plans. - Ability to travel to partner sites, conferences, and other related events as required. - Experience leading and troubleshooting API-based integrations, including direct interaction with client- or partner-facing Sr. Technical leaders and architects. - Adept at building and maintaining relationships with technical personnel and working with them to achieve positive outcomes. - Experience generating technical documentation including requirements, test plans, and how-to guides. - Exceptional team player with proven ability to lead through influence and action. - Detail oriented mindset with the ability to thrive in fast-paced, highly collaborative, often ambiguous environments. Benefits - All Fulltime (30+ hours) employees are eligible for PTO, Sick, and Parental Leave. - Medical, Dental, and Vision Insurance. - 401(k) Plan. - Health Savings Account. - Life Insurance. - Employee Assistance Program. - Pet Insurance.

We are looking for a high-impact Solutions Consultant to join Pinewood.AI as we accelerate our North American expansion. This role sits at the heart of our enterprise sales strategy, focused on winning competitive platform replacement deals across large dealership groups. You will be the technical authority inside complex sales cycles, proving in live environments why Pinewood.AI is the superior long-term platform. This is not a scripted demo role. It is a strategic, commercially focused position designed to displace legacy Dealer Management Systems and reposition Pinewood.AI as the new system of record. You’ll thrive in this role if you understand dealership operations deeply, think commercially as well as technically, and are motivated by winning competitive enterprise deals. Key Responsibilities - Develop and execute technical win strategies against incumbent DMS providers, including CDK, Reynolds, and Tekion - Lead executive-level discovery sessions to uncover operational inefficiencies and platform limitations - Deliver advanced, workflow-driven demonstrations across sales, F&I, service, parts, and accounting - Map Pinewood.AI capabilities directly to financial performance, scalability, and operational impact - Surface and resolve technical objections early, eliminating perceived migration or integration risk - Support RFP responses, security reviews, compliance assessments, and technical due diligence processes - Design and deliver proof-of-concept engagements that demonstrate measurable workflow improvements - Anticipate and neutralise competitive FUD around integration, conversion risk, uptime, reporting depth, and compliance - Partner closely with Account Executives to control deal narrative, pacing, and competitive positioning

• Engage prospective customers, develop their system requirements, and feasibly design solutions and price services • Demonstrate industry and NetSuite-specific expertise in the pre-sales process, delivering demos regularly that drive prospect conversion to customer. • Partner with sales to develop maximum value offerings for prospective customers tailored to their business needs • Partner with service delivery to ensure effective requirements/design knowledge transfer after sale • Collaborate cross-functionally and mentor sales resources to cultivate their NetSuite knowledge and consulting / delivery talent to hone their manufacturing industry knowledge • Cultivate further subject matter expertise through regular learning opportunities and a personalized learning plan • Achieve and exceed quarterly KPI targets