Philadelphia's Cloud-First Managed IT Service Provider
Emerging Accounts Manager
Location
United States
Posted
2 days ago
Salary
$90K - $105K / year
Seniority
Lead
No structured requirement data.
Job Description
Emerging Accounts Manager
ANP Advanced Network Products, Inc: A Coretelligent Company
Role Description At Coretelligent, we believe every client relationship matters, regardless of size. We’re looking for an Emerging Accounts Manager to own and grow our portfolio of emerging accounts, serving as the primary relationship owner for clients with less than $50,000 in annual recurring revenue. This role will manage a high-volume book of business, roughly 170 accounts. You’ll be responsible for: - Building relationships, driving proactive outreach, identifying growth opportunities, and helping clients understand where Coretelligent’s services can add value as their needs evolve. - Managing a high volume of client relationships while balancing renewals, upsell opportunities, and day-to-day account engagement in a fast-paced MSP environment. Remote (U.S) | Exempt | Reports to VP of Account Management What You’ll Do: - Own a high-volume portfolio of emerging accounts, primarily clients with less than $50,000 in annual recurring revenue. - Serve as the primary point of contact for assigned clients, building relationships through proactive outreach, ongoing engagement, and consistent follow-up. - Drive account growth through strategic upsell, cross-sell, renewal, and account development efforts across a high-volume portfolio. - Build and execute a structured outreach cadence to strengthen client relationships, surface needs, and create expansion opportunities. - Educate clients on Coretelligent’s service offerings and help connect technology, security, and service solutions to their business needs. - Prepare and deliver quotes, proposals, renewals, and account recommendations tailored to each client’s environment and goals. - Monitor account health, service usage, renewal timing, and client activity to identify risk, retention concerns, and growth opportunities. - Maintain accurate pipeline activity, account notes, renewal forecasting, and opportunity tracking within CRM tools. - Partner cross-functionally with Sales Engineering, Marketing, Service Delivery, and leadership to support campaigns, solution positioning, and account strategy. - Help define and refine the engagement model, outreach strategy, and operational playbook for Coretelligent’s emerging account segment. Qualifications - 2+ years of experience in account management, inside sales, client development, or a related client-facing commercial role. - Experience managing a book of business, renewals, and/or client growth initiatives in a high-volume environment. - Strong consultative selling and relationship management skills, with the ability to uncover client needs and position solutions effectively. - Proven ability to build relationships proactively and drive revenue growth through consistent outreach and account engagement. - Strong organizational skills with the ability to manage competing priorities across a large portfolio of accounts. - Experience working in CRM platforms such as Salesforce, HubSpot, or similar tools with strong attention to pipeline hygiene and activity tracking. - Strong written and verbal communication skills, including the ability to present recommendations, proposals, and service value clearly. - Experience partnering cross-functionally with internal stakeholders such as sales engineering, marketing, operations, or service delivery teams. - Experience within managed services, IT services, SaaS, technology, or recurring revenue environments preferred. - Familiarity with IT, cybersecurity, managed services, or technology solutions is a plus, but not required. Benefits - Health, Dental, & Vision - Flexible Spending Account (FSA) - 401k - Health Reimbursement Account (HRA) - Health Savings Account (HSA) - Life Insurance - Disability Insurance - Paid Parental Leave - Holiday Pay - Flexible Vacation & Sick Days Perks - Observed company holidays, including a day off on your birthday - Flexible vacation - Spot bonuses for demonstrated excellence - Community and social events - Learning and development - Flexible working life - $100 well-being allowance - Other health & wellness perks
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