• Accurately verify patient insurance coverage, benefits, and eligibility using systems like AthenaHealth and payer portals. • Obtain and track pre-authorizations for services when required by the payer. • Identify primary and secondary insurance coverage to ensure proper coordination of benefits and avoid future claim denials. • Maintain accurate and up-to-date documentation of insurance verification outcomes in the system, ensuring billing compliance. • Collaborate with billing specialists and patients to resolve eligibility-related issues, claim holds, or denials. • In collaboration with Operations team, maintain proprietary insurance-provider mapping database to ensure billing compliance. • Notify patients of any discrepancies in coverage or issues with their insurance eligibility, providing patients with clear guidance and options. • Ensure patient insurance information is correctly recorded and maintained for accurate billing and reimbursement. • Conduct follow-up on pending insurance verifications to prevent delays in billing or service delivery. • Use AthenaHealth, payer portals and other tools efficiently to confirm patient eligibility and verify coverage before appointments.

• Manage and support a team of 4-5 AR Specialists • Assign and balance workload across the team • Provide guidance on collections strategies and difficult cases • Ensure the team follows HQ’s AR processes and communication standards • Monitor aging reports and proactively identify overdue balances • Ensure consistent follow-up with retailers on unpaid invoices • Support the team in resolution of payment issues and disputes • Escalate high-risk or long-overdue accounts when necessary • Communicate AR status and updates to the client when required • Share insights on payment trends and collections progress • Partner with clients to investigate and resolve payment discrepancies and account-related issues • Maintain accurate tracking of outstanding balances and account activity • Ensure proper documentation and updates in AR systems • Provide regular updates on team performance and collections progress • Provide regular updates to the AR Manager on team progress and account status • Flag overdue accounts, payment risks, and operational challenges early • Escalate situations where additional support or decisions are needed • Coordinate with the manager on priorities and workload planning • Coordination and support of the AR team • Monitoring aging reports and overdue accounts • Escalating payment risks and major issues

- Responsible for collecting data to ensure the completion of a project: - Locating boundary, pins, improvements, utilities, etc., while performing various project types, including ALTA, boundary, construction staking, and topographic surveys. - Check and reduce raw field data, perform calculations, and download/file survey data. - Perform project research as needed. - Follow instructions and work orders from project managers. - Communicate daily with your Field Project Manager to confirm if you are on track to complete your field schedule and inform them when you are behind or ahead of schedule. - Physical work environment demands: - Ability to safely traverse and navigate rugged terrain in remote areas. - Ability to regularly work outside in all weather conditions, including extreme heat, cold, wet, and muddy conditions, with high/precarious places. - Ability to transport heavy equipment to various job sites (regularly lifting/moving up to 25 pounds, frequently lifting/moving up to 50 pounds, and occasionally lifting/moving up to 100 pounds). - Ability to travel regionally and nationally often. - Ability to work overtime, including weekends as needed. - Develop and maintain excellent relationships with clients, contractors, and team members - Ensure that projects are completed safely and efficiently, adhering to project schedules and budgets - Maintain survey equipment and troubleshoot issues that arise in the field

- Responsible for collecting data to ensure the completion of a project: - Locating boundary, pins, improvements, utilities, etc., while performing various project types, including ALTA, boundary, construction staking, and topographic surveys. - Check and reduce raw field data, perform calculations, and download/file survey data. - Perform project research as needed. - Follow instructions and work orders from project managers. - Communicate daily with your Field Project Manager to confirm if you are on track to complete your field schedule and inform them when you are behind or ahead of schedule. - Physical work environment demands: - Ability to safely traverse and navigate rugged terrain in remote areas. - Ability to regularly work outside in all weather conditions, including extreme heat, cold, wet, and muddy conditions, with high/precarious places. - Ability to transport heavy equipment to various job sites (regularly lifting/moving up to 25 pounds, frequently lifting/moving up to 50 pounds, and occasionally lifting/moving up to 100 pounds). - Ability to travel regionally and nationally often. - Ability to work overtime, including weekends as needed. - Develop and maintain excellent relationships with clients, contractors, and team members - Ensure that projects are completed safely and efficiently, adhering to project schedules and budgets - Maintain survey equipment and troubleshoot issues that arise in the field