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Artera.net

Artera is a Swiss ISP that produces premium hosting and cloud services.

Patient Access Specialist

GeneralGeneralFull TimeRemoteMid LevelTeam 11-50Since 2002H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

22 hours ago

Salary

$26 - $31 / hour

Seniority

Mid Level

Associate Degree2 yrs expSpanishEnglish

Job Description

Patient Access Specialist

Artera.net

• Ensure a positive experience for patients by managing communications • Verify patient eligibility and insurance benefits using online tools or by contacting insurers directly • Educate patients about their insurance coverage, out-of-pocket costs, and available options for financial assistance • Administer financial assistance programs • Submit and manage prior authorization cases, ensuring timely follow-up and resolution • Accurately document all interactions and follow-up activities in the billing system • Obtain and manage all necessary documentation, collaborating with internal revenue cycle and customer success teams • Build positive relationships with patients and stakeholders to resolve issues effectively • Support additional duties, special projects, or process improvement initiatives as needed

Job Requirements

  • Associates degree required.
  • 1-3 years experience relevant healthcare experience.
  • Strong knowledge of medical benefits, insurance policies, coordination of benefits (COB), prior authorization workflows, and payer requirements for reimbursement from Medicare, Medicaid, and commercial insurances.
  • Customer-focused approach with the ability to handle high-pressure situations.
  • Exceptional organizational, problem-solving, and communication skills.
  • Flexibility to adapt to new tools, processes, and team dynamics.
  • Experience in a start-up environment is a plus.
  • Fluency in Spanish is preferred.

Benefits

  • 401k matching
  • Paid time off (PTO)

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