Artera is a Swiss ISP that produces premium hosting and cloud services.
Patient Access Specialist
Location
United States
Posted
22 hours ago
Salary
$26 - $31 / hour
Seniority
Mid Level
Job Description
Patient Access Specialist
Artera.net
• Ensure a positive experience for patients by managing communications • Verify patient eligibility and insurance benefits using online tools or by contacting insurers directly • Educate patients about their insurance coverage, out-of-pocket costs, and available options for financial assistance • Administer financial assistance programs • Submit and manage prior authorization cases, ensuring timely follow-up and resolution • Accurately document all interactions and follow-up activities in the billing system • Obtain and manage all necessary documentation, collaborating with internal revenue cycle and customer success teams • Build positive relationships with patients and stakeholders to resolve issues effectively • Support additional duties, special projects, or process improvement initiatives as needed
Job Requirements
- Associates degree required.
- 1-3 years experience relevant healthcare experience.
- Strong knowledge of medical benefits, insurance policies, coordination of benefits (COB), prior authorization workflows, and payer requirements for reimbursement from Medicare, Medicaid, and commercial insurances.
- Customer-focused approach with the ability to handle high-pressure situations.
- Exceptional organizational, problem-solving, and communication skills.
- Flexibility to adapt to new tools, processes, and team dynamics.
- Experience in a start-up environment is a plus.
- Fluency in Spanish is preferred.
Benefits
- 401k matching
- Paid time off (PTO)
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