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Czech/Slovak Speaking Customer Support
Location
Bulgaria
Posted
1 day ago
Salary
€1.5K / month
Seniority
Senior
Job Description
Czech/Slovak Speaking Customer Support
Kats Recruitment
• Listen, evaluate, and respond to incoming customer queries efficiently via phone and email channels. • Provide accurate, valid, and complete information by utilizing internal knowledge databases and systems. • Identify and thoroughly assess customer needs to ensure high levels of brand satisfaction. • Deliver professional, empathetic, and solution-oriented customer care during every interaction. • Document customer cases and cross-functional feedback accurately within the system.
Job Requirements
- Fluency (written and spoken) in either Czech or Slovak
- Good English communication skills
- No previous customer support experience is required! Complete training is provided.
- A strong customer-oriented mindset
- Excellent communication abilities
- Positive, enthusiastic attitude
- Highly motivated, proactive, and capable of working independently from home while collaborating effectively as part of a virtual team
Benefits
- Included monthly food allowance
- Premium additional health insurance plan provided
- Comprehensive, fully paid initial training program and ongoing learning opportunities
- Access to 50+ corporate benefits and services
- Employee referral bonus program
- Stable career development paths within a global enterprise
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