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Technical Coordinator
Location
India
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Technical Coordinator
Springfield Marine Company
• Accepting elevator modernization/mod-service requests. • Plan the entire logistics side of a modernization project, from project proposal to the delivery/installation of the equipment on the vessel. • Planning and managing service engineers and service partners for modernisation projects. • Monitoring of the planning for the delivery of the ordered equipment. • Coordination of the logistics of the material's shipment to the vessel/location where the project is carried out. • Sales follow-up on modernisation proposals. • Act as a liaison between the technical team, the Global Network (GN) team, and the partners to schedule the technical vetting interviews. • Reporting to the Technical Manager. • Work closely with the Technical Team, Vendors, and Field Service Engineers to process quotes and orders, coordinate travel, manage customer relationships, and perform other administrative and record-keeping support functions. • Perform SAP task management and required follow-ups, ensuring clear, detailed, and well-organised information in SAP and other applications. • Assist with the proposal process, including drafting formal proposals. • Prepare purchase orders and assist with order changes as assigned. • Follow-up with internal and external stakeholders as required. • Contact vendors to gather quotes and follow up on the material readiness upon order. • Aid the team in setting appointments and arranging domestic and international travel for the service engineers. • Coordinate with the service engineers, vessels, agents, and the customer for the service planning. • Follow-up with existing/pending quotes/orders. • Assist as requested with sales reports and project documentation. • Assist with expense report verification. • Coordinate expediting activities with other departments to ensure accuracy in pricing, delivery, invoicing, etc. • The coordinator works closely with the technical managers and global network team to ensure efficient management of the technical vetting process. • Schedule the appointment with the partners for the vetting interviews. • Assist in the preparation of the vetting reports and sharing the reports with the GN team. • Any other duties required commensurate with the scope of the role.
Job Requirements
- Bachelor's Degree, preferably Engineering
- Minimum three years of related experience in technical procurement, compliance, subcontractor management, service planning or a related field
- Experience in the marine, elevator, electrical, or service industry is preferred.
- Basic technical knowledge to effectively process modernisation quotes and orders.
- Proficient in ERP systems, preferably SAP Business One.
- Experience in arranging international travel, including visa applications.
- Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
- Persistent, high attention to detail and ability to manage multiple tasks simultaneously
- Excellent organisational, multitasking, follow up and time management skills.
- Ability to read and interpret documents such as service agreements, project scopes, and project proposals.
- Proven ability to work productively individually or in teams.
- Experience with Microsoft Office programs and other standard productivity tools like Google Workspace (Mail, Drive, Docs, etc.).
- Open, clear, and professional communication in English; other languages are a plus.
Benefits
- Dynamic environment
- Exposure to new challenges
- Professional development opportunities
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