• Serve as the primary point of contact for patients after their intake visit. • Help patients understand and act on their care plan — scheduling appointments, finding in-network providers, and using their Medicare benefits. • Resolve navigation friction: portals, referrals, appointment logistics, forms, and provider communications. • Identify practical and social-needs support (food, housing, transportation, etc.) and connect patients to available resources. • Coordinate with clinical team members involved in a patient's care, while providing non-clinical support only. • Document every patient interaction and support activity in our platform, accurately and on time. • Maintain confidentiality and comply with HIPAA, privacy, and all applicable platform standards.

• Support in executing software tests and/or Android development in Java/Kotlin • Collaborate in creating and executing manual and automated tests

• You are responsible for guest inquiries and reservations for our 11 STAYERY locations across Germany. • You support our guests during arrival and throughout their stay via email, phone, WhatsApp and various booking platforms (e.g. Booking.com). • You coordinate and manage guest data in our reservation system Apaleo (similar to OPERA). • You ensure smooth operations while working in shifts on weekdays, weekends and public holidays between 07:00 and 22:00. • You communicate closely with other teams and can actively contribute to process development.

• Providing administrative support to the New York administration team, including assistance with mail outs, client invoicing, CRM management and travel management. • Coordinate meeting room bookings and ensuring client meeting rooms are maintained and presentable at all times. • Monitoring shared in-boxes and other functional mailboxes and forwarding to recipient as necessary. • Booking travel for Partners as and when required, including airport transfers, interstate meeting room bookings etc. • Monitoring catering supplies throughout the day to ensure stock levels are maintained and appropriate for client entertainment. • Attending to other administrative duties as requested, ie. photocopying, binding, mail outs, CRM data management entry etc. or other administrative duties as directed by client service staff, practice service staff or administration staff when required.