Springfield Marine Company

• Accepting elevator modernization/mod-service requests. • Plan the entire logistics side of a modernization project, from project proposal to the delivery/installation of the equipment on the vessel. • Planning and managing service engineers and service partners for modernisation projects. • Monitoring of the planning for the delivery of the ordered equipment. • Coordination of the logistics of the material's shipment to the vessel/location where the project is carried out. • Sales follow-up on modernisation proposals. • Act as a liaison between the technical team, the Global Network (GN) team, and the partners to schedule the technical vetting interviews. • Reporting to the Technical Manager. • Work closely with the Technical Team, Vendors, and Field Service Engineers to process quotes and orders, coordinate travel, manage customer relationships, and perform other administrative and record-keeping support functions. • Perform SAP task management and required follow-ups, ensuring clear, detailed, and well-organised information in SAP and other applications. • Assist with the proposal process, including drafting formal proposals. • Prepare purchase orders and assist with order changes as assigned. • Follow-up with internal and external stakeholders as required. • Contact vendors to gather quotes and follow up on the material readiness upon order. • Aid the team in setting appointments and arranging domestic and international travel for the service engineers. • Coordinate with the service engineers, vessels, agents, and the customer for the service planning. • Follow-up with existing/pending quotes/orders. • Assist as requested with sales reports and project documentation. • Assist with expense report verification. • Coordinate expediting activities with other departments to ensure accuracy in pricing, delivery, invoicing, etc. • The coordinator works closely with the technical managers and global network team to ensure efficient management of the technical vetting process. • Schedule the appointment with the partners for the vetting interviews. • Assist in the preparation of the vetting reports and sharing the reports with the GN team. • Any other duties required commensurate with the scope of the role.