• Plan Itineraries – Create complete travel experiences including flights, resorts, cruises, tours, and excursions • Manage Logistics – Take care of reservations, transfers, and accommodations • Support Clients – Build lasting relationships with travelers through excellent communication and care • Stay Informed – Keep up with industry trends, special deals, and top destinations to provide the best recommendations • Solve Problems – Offer quick, effective solutions if challenges arise before or during travel

• Provide day-to-day administrative support across departments • Coordinate meetings, schedules, and follow-up actions • Prepare documents, reports, and internal communications • Maintain organised records and business files • Handle incoming enquiries and route or resolve requests • Manage ticketing system entries and ensure issues are tracked • Request, review, and follow up on supplier quotes • Communicate with suppliers and clients regarding updates and requirements • Assist with creating proposals, quotations, and supporting documentation • Support onboarding and account setup processes • Maintain CRM accuracy and update customer records • Assist with user access requests and system administration • Ensure internal workflows and records remain up to date

• Provide personalized guidance to patients and families considering clinical trials. • Assist in trial searches, helping patients identify suitable studies base on their diagnosis, medical history, and location. • Answer questions regarding trial participation, including eligibility, safety, travel, expenses, and potential risks. • Identify primary point of contact for clinical trial enrollment at various locations. • Facilitate communication between patients and research teams, ensuring a smooth connection with study coordinators. • Offer patient education and resources to help participants understand the trial process and make informed decisions. • Advocate for patients’ needs, ensuring they receive the best possible support throughout the clinical trial journey.

• Provide personalized guidance to patients and families considering clinical trials. • Assist in trial searches, helping patients identify suitable studies based on their diagnosis, medical history, and location. • Answer questions regarding trial participation, including eligibility, safety, travel, expenses, and potential risks. • Identify primary point of contact for clinical trial enrollment at various locations. • Facilitate communication between patients and research teams, ensuring a smooth connection with study coordinators. • Offer patient education and resources to help participants understand the trial process and make informed decisions. • Advocate for patients’ needs, ensuring they receive the best possible support throughout the clinical trial journey. • Overtime transitions more of a management role as the team of Trial Navigators grows.