BlueCross BlueShield of South Carolina logo
BlueCross BlueShield of South Carolina

South Carolina’s largest and oldest health insurance company

Product Consultant

Product SpecialistProduct SpecialistFull TimeRemoteSeniorTeam 10,001+Since 1946H1B No SponsorCompany SiteLinkedIn

Location

South Carolina

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expExperience acceptedEnglish

Job Description

Product Consultant

BlueCross BlueShield of South Carolina

• Manages external vendor after launch and implementation to include group onboarding, sales training, resolution of member level issues and client/vendor invoicing • Analyzes and coordinates submission of aggregate executive summaries regarding efficacy of the product/program that are both client facing and line of business specific • Develops, coordinates, evaluates, and provides customer support for activities/programs • Creates member feedback collection methods, monitors member satisfaction and improves services to enhance customer experience • Maintains training and marketing materials • Builds and maintains strong relationships with external companies and internal Lines of Businesses • Maintains detailed procedures/documentation of data sources and all related product methodology • Responsible for developing and implementing policies/procedures, onboarding, and invoicing • Prepares charts, illustrations or other graphic presentations, as well as narrative analysis • Monitors/interprets trends and offers solutions to address emerging healthcare utilization trends

Job Requirements

  • Bachelor's degree in job related field
  • Associates degree plus an extra 2 years of job-related work experience for a total of 6 years of required work experience OR 8 total years required work experience
  • Three (3) years of product experience (wellness, virtual care, transparency, etc.)
  • Experience managing multiple product lines
  • Knowledge of backend claims
  • Experience meeting contract SLAs
  • Exceptional communication skills
  • Experience presenting in front of a virtual audience
  • Great organizational skills & Attention to detail

Benefits

  • Subsidized health plans
  • Dental and vision coverage
  • 401k retirement savings plan with company match
  • Life Insurance
  • Paid Time Off (PTO)
  • On-site cafeterias and fitness centers in major locations
  • Education Assistance
  • Service Recognition
  • National discounts to movies, theaters, zoos, theme parks and more

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